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Contributor I
November 5, 2025

Alexa - outage

  • November 5, 2025
  • 1 reply
  • 69 views

Do we know when the Alexa Voice Control Playback failure ticket will be resolved?  9 days and counting.

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1 reply

Airgetlam
November 5, 2025

My guess is, as it’s not been immediately addressed, that it is on Amazon’s side, so you may benefit from asking them. I’d be willing to bet Sonos doesn’t have access to software running on Amazon’s servers.

And I agree, it is certainly frustrating.

Bruce