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Contributor I
Jun 13, 2018 5:54 AM UTC

Alexa on Sonos one takes long to respond after the command has been given

Has any one come across an issue with their Sonos one where Alexa on Sonos one take about 5-10 seconds before acknowledging the command and then returning the response. A simple command of whats the time take about 10-15 sec to return the answer. The Google Home mini as a comparison responds instantly.

I hope I don't have a dodgy speaker, any help would be appreciated.

Thanks
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1 reply

UKMedia
Jun 13, 2018 7:16 AM UTC
Hi

First off, I would power down the Sonos One for 5 secs and then power back on. Then Disable the Sonos skill within the Alexa App>Skills>Your Skills and retest.
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