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Michel1977
Contributor I
November 27, 2018

Alexa not working on Sonos One

  • November 27, 2018
  • 2 replies
  • 1238 views
I have a Sonos one in my garage and recently Alexa stopped working. It will chime when I say, "Alexa", but after I give a command, "Play music", "turn off garage lights", "what's the weather", I get nothing. Has anyone else had a similar issue? What did you do to fix it?
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    2 replies

    Chris
    Chris
    Lead Maestro
    November 27, 2018
    I would go I th alexa app and goto Sonos skill disable it and re-enable it.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Michel1977Author
    Contributor I
    November 28, 2018
    I did try to disable it. Didn’t change anything. Once I unplugged the speaker for a few minutes and the plugged it back in, everything seems to be working again.

    Thanks for the reply.
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