Alexa not playing Spotify on Sonos One

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Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?

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UKMediaAnswer

Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?

Hi

Please see this status page for an update of a Spotify outage: https://status.sonos.com/

Remember: Sometimes Red Wine helps :)

UKMediaAnswer

Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?

Hi

Please see this status page for an update of a Spotify outage: https://status.sonos.com/

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Remember: Sometimes Red Wine helps :)

K

kenmonoxideAuthor

Contributor I

Thank you! Had no idea that page existed.

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UKMedia

All backup and running again. Can you please retest?

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Remember: Sometimes Red Wine helps :)

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