Contributor I

Alexa Not Able to Discover Sonos 1's

Forum|Forum|8 years ago
October 19, 2017
1 reply
435 views

I have a fully updated Alexa, Sonos and Sonos Play 1's (version 8.0). I've turned on the skill for Sonos through Alexa. When I go to "Discover Devices", it says "I couldn't find any smart home devices".

Has anyone had this issue and been able to successfully fix?

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Keith N

Sonos Staff

Jeff Lowndes: Thanks for reaching out to the Community. Happy to help out. Just as a heads up, we did recently push an update, make sure you apply this update and test Alexa functionality. You may want to disable and re-enable the skill as well, some customers have reported this to be helpful. Afterwards, if the issues persist, please submit a diagnostic report and reply with the confirmation number it gives at the end.

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