Skip to main content
jmstech
Contributor III
October 7, 2017
Answered

Alexa mutes speakers

  • October 7, 2017
  • 42 replies
  • 7530 views
So, I'm upstairs in the shower listening to my morning podcast and it mutes itself every 10 seconds.

Come to find out my wife was in the kitchen using Alexa to make a shopping list.

How do I turn off this muting "feature" for Alexa? Or can I assign the dot to a single room so the whole house doesn't mute everytime someone wants a knock knock joke or the weather.
      This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
      Best answer by Ryan S
      As MikeV said, the volume "ducking" will happen on all players across your system, grouped or not grouped. The only ones which shouldn't duck are those playing TV audio. That said, we're doing some more work on the ducking feature and will continue to improve the entire integration over time. You can expect to see the Alexa skill continue to adapt and move quickly. Thanks for the feedback guys!

      42 replies

      Show previous replies
      SONOS_72
      Lyricist I
      March 1, 2018
      I just setup two Sonos One, Playbase (with optical cable) and Sub. I have the same ducking problem (across the whole home theater setup) whenever someone on the TV actually says something, which is really quite annoying because the word "Alexa" is not even said on the TV. Do I need to figure out how the playbase should actually continue to play sound without ducking?
      mikeparker
      Contributor I
      December 4, 2018
      Just came across this because my system suddenly started dropping audio - realised the birthday gift for my parents has ruined my Sonos! Every time they use their Alexa (tied to my Amazon for Prime music) I lose volume. Sonos should toggle this option as I only use a dot right next to me for voice control - which I hardly use for sonos
      Terms & ConditionsAccessibility statement