Alexa mutes speakers

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So, I'm upstairs in the shower listening to my morning podcast and it mutes itself every 10 seconds.

Come to find out my wife was in the kitchen using Alexa to make a shopping list.

How do I turn off this muting "feature" for Alexa? Or can I assign the dot to a single room so the whole house doesn't mute everytime someone wants a knock knock joke or the weather.

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Ryan SAnswer

Retired Sonos Staff

As MikeV said, the volume "ducking" will happen on all players across your system, grouped or not grouped. The only ones which shouldn't duck are those playing TV audio. That said, we're doing some more work on the ducking feature and will continue to improve the entire integration over time. You can expect to see the Alexa skill continue to adapt and move quickly. Thanks for the feedback guys!

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SONOS_72

Lyricist I

I just setup two Sonos One, Playbase (with optical cable) and Sub. I have the same ducking problem (across the whole home theater setup) whenever someone on the TV actually says something, which is really quite annoying because the word "Alexa" is not even said on the TV. Do I need to figure out how the playbase should actually continue to play sound without ducking?

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mikeparker

Contributor I

Just came across this because my system suddenly started dropping audio - realised the birthday gift for my parents has ruined my Sonos! Every time they use their Alexa (tied to my Amazon for Prime music) I lose volume. Sonos should toggle this option as I only use a dot right next to me for voice control - which I hardly use for sonos

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