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Ringac
Contributor I
January 8, 2018

Alexa Mic Sensitivity

  • January 8, 2018
  • 6 replies
  • 1290 views
Does anyone else still experience problems with mic sensitivity? Even after the last update, I still find myself screaming and repeating myself to get alexa to acknowledge me. The update did help some, but it's still not where I feel like it should be. Am I the only one?
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    6 replies

    UKMedia
    UKMedia
    January 9, 2018
    It's a lot better but still some way to go before it matches the Echo Dot. But then the Echo Dot has been around a lot longer and has improved over time and my expectation is that the Sonos One will follow the same route.
    Remember: Sometimes Red Wine helps :)
      jgatie
      jgatie
      May 11, 2018
      There is no need resurrect and post in multiple threads. Sonos reads every thread, posting it once is enough and helps to keep the requests centralized and easier to tabulate.
        graison
        graison
        Trending Lyricist I
        May 14, 2018
        I find if music is playing at a moderate volume, 50% + or -, I have to shout directly at my sonos One to get it to respond. It ends up being easier to use the buttons since I’m so close to it by then.
        Master T
        Master T
        Prodigy I
        May 14, 2018
        @graison - Have you tried turning the microphone button off and then on again? There was a known issue recently where the microphone would lose sensitivity over time and that would reset it, Another user recently reported improvement in mic sensitivity after cycling the mic button.
          graison
          graison
          Trending Lyricist I
          May 14, 2018
          I might've done this already but I'll try again and test it out.
          Keith N
          Keith N
          Sonos Staff
          May 17, 2018
          Hey there, graison. Thanks for posting. If you are still having troubles please create a new Troubleshooting topic. I'll be happy to take a closer look and advise in any way I can.
          Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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