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Cally
Contributor I
October 19, 2017

Alexa lowering volume

  • October 19, 2017
  • 58 replies
  • 92339 views
How do I stop Alexa turning down the volume in all the rooms rather than the one it is in? Listening in one room kids using Alexa in another volume up down up down up down.....,
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      chillamanilla
      Lyricist I
      November 25, 2018
      Same issue here, i have 4 Alexa devices in rhe house and when the kids talk to them the music in the living room is lowered! That is very annoying. Sonos: please sort this out as it is a really pointless Alexa skill at the moment.

      Sonos, this is outright obnoxious that this still occurs. I have my Sonos Play 5 in my office. There are Echo Dots in the Kitchen and other places. Every time the kids talk to Alexa on any one of the dots anywhere in the house for any reason, it attenutates/lowers the volume in my office. They use the dots constantly for games, music, etc. I can't even listen to music with this obnoxious Sonos Alexa skill enabled!
      Ryan S
      Ryan S
      Retired Sonos Staff
      December 17, 2018
      Hi everyone, today we've announced an integration with Sonos and Alexa Groups which makes the volume lowering with Alexa on Sonos, and more, much smarter. Check it out here.
      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
        Cucukozma
        Lyricist I
        December 20, 2018
        Hello!

        Can anyone confirm that the problem is solved?
        bockersjv
        bockersjv
        Local Superstar
        December 20, 2018
        Hello!

        Can anyone confirm that the problem is solved?
        Yes works well but you do have some set up work to do, have a read of this thread or the Sonos Announcement that tells you what you need to do in Alexa.
        https://en.community.sonos.com/amazon-alexa-and-sonos-229102/about-ducking-time-6806444/index2.html
        Cucukozma
        Lyricist I
        December 21, 2018
        Works also for me. ?
        BBCAHS
        Lyricist I
        March 1, 2019
        I deleted the Sonos in my office (from alexa) and the ducking stopped. Thanks for the advice!
        Lighty
        Lyricist I
        April 24, 2019
        I have 2x echo dot gen 2 and 1 gen 3. The two gen 2s drop the volume but the gen 3 seems not too
        UKMedia
        UKMedia
        April 24, 2019
        Please see my guide to Alexa Groups and ducking: https://en.community.sonos.com/amazon-alexa-and-sonos-229102/an-overview-and-explanation-of-the-new-support-for-alexa-grouping-6817788
        Remember: Sometimes Red Wine helps :)
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