Alexa listens but doesn't act

Forum|Forum|2 years ago
February 21, 2024
4 replies
174 views

I've got Alexa on my Sonos speakers. All of a sudden, Alexa will listen (speaker volume lowers), the light will flash, but there's no action on simple things such as "volume down" and "stop". Everything used to work fine for a year, but now nothing.

I've tried all the usual, remove Alexa, re-add, re-install skills, reboot speakers... Again, this happened all of a sudden, without me changing anything.

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Best answer by UKMedia

There has been another post similar to your situation, although not exactly the same.

I suggest that you contact Sonos support in case there is a wider issue with Alexa.

UKMedia

Based upon the things that you’ve already tried, please have a look at:

Remember: Sometimes Red Wine helps :)

A

achillesukAuthor

Trending Lyricist I

Based upon the things that you’ve already tried, please have a look at:

Thanks for the suggestion.

I assigned a static IP to all my Sonos devices, power cycled router and devices, checked that they all got their static IP without any overlap, but the bahaviour still persists.

UKMediaAnswer

There has been another post similar to your situation, although not exactly the same.

I suggest that you contact Sonos support in case there is a wider issue with Alexa.

Remember: Sometimes Red Wine helps :)

A

achillesukAuthor

Trending Lyricist I

There has been another post similar to your situation, although not exactly the same.

I suggest that you contact Sonos support in case there is a wider issue with Alexa.

Thanks, I suppose that’s the way to go.

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