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KJD
Contributor III
December 17, 2017

Alexa just decided to stop working and her voice has changed

  • December 17, 2017
  • 12 replies
  • 7401 views
trying to sort out Alexa, again. Not having any luck. She wouldn't play my music so on fiddling I spotted I had my sonos one registered with her twice. so deleted one of them. I only have one device. So now not sure if that linked but when I say 'Alexa' her voice has changed to another American accent and she says 'sorry I am having trouble understanding right now, try a little later..' WHY!?? I now cant get her to work at all. help pls. I have two little boys who want to use her she was a bday present.
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12 replies

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phi7
Lyricist I
September 6, 2018
I had the exact same problem, tried all sorts, then finally last night I removed voice service from Sonos ONE (using the SONOS app) - added it back in and now it works as it should.
jonnorobbo
Lyricist I
November 7, 2018
Where are the 11 replies to this issue
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