Avid Contributor I

Alexa issue on Sonos One

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I have sonos one with Alexa installed when I ask Alexa to play a radio station it ill say now playing but i hear nothing

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andrewwhitew

Lyricist III

This sounds like the Alexa command is being recognized correctly, but the audio stream isn’t reaching the Sonos speaker. I’d check the default music/radio service, volume settings, and whether the same station plays normally through the Sonos app to isolate the integration issue.

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