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agkyle03
Contributor I
November 25, 2024
Question

Alexa Integration

  • November 25, 2024
  • 72 replies
  • 4872 views

After the November 18th Sonos update it appears that the Alexa/Sonos integration skills no longer work.  After disabling the skill in the Alexa app and then adding it back, Alexa cannot find any of my Sonos devices.  However, my Sonos devices from within the Sonos app work just fine.  It appears the API is having issues? 

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    Maddyindc
    Trending Lyricist III
    March 31, 2025

    Tried all the suggestions and while I appear to have gotten closer it still doesn’t work.  I can tell Alexa to stop or pause but it will not resume.  I tell Alexa to play music and it says it is playing on Sonos. But nothing plays. It now appears to be an Amazon Alexa issue because if I tell Alexa to play music it says it is playing but there is nothing. If I use the Alexa app it plays on the Alexa device even though the default speaker is Sonos. 
    this reminds me of why I have basically to just using airplay. 

    Maddyindc
    Trending Lyricist III
    March 31, 2025

    Ok. I just thought of one thing I hadn’t tried. I disabled everything related to Sonos and deleted the speakers and disabled the skill. Enabled everything and this time rather than connecting Sonos to an individual Alexa device I connected it to a Alexa group and then made Sonos the default for the group. I made the group speaker the device for the Alexa device.  Finally it would play music on Sonos when it would not when Sonos was default for Individual Alexa device. 

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