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gustavoeckel
Contributor I
October 18, 2019

Alexa in Portuguese-br

  • October 18, 2019
  • 38 replies
  • 2198 views

Hello.

I would like to know if sonos plans to release alexa to Brazil in portuguese-br.

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    38 replies

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    vitoramonteiro
    Lyricist II
    January 31, 2020

    Experiencing the same problem. It’s totally unpractical to have two different languages on my home, once my echo dots speak Portuguese. Seriously considering getting rid of Sonos, unfortunately.

     

     

      MaRkiN
      Lyricist I
      March 4, 2020

      Its not possible to create a ticket for development ?

      The Sonus its a very expensive gadget to not provide any support, where is the support team to give us any news about that ?

       

        Anonymous
        March 4, 2020

        Hey everyone. I would like to thank you for all the feedback.

        Sonos is always trying to expand our regional support with Alexa and other voice services.

        Although we do not have a projected date for when the Alexa service will be available on Sonos in Brazil, 

        I would be happy to create a feature request for this and send it up the pipelines within Sonos.

        Alexa support for Brazil have been a highly requested feature and I urge everyone to monitor the Community 

        for any updates that may be announced in the future.

          cgammaro
          Lyricist III
          April 23, 2020

          Hi Adam,

          Any news on this matter? I don't yet see Portuguese as a Language option for Alexa, Alexa already have that on Echo devices but missing on my Beam. I don’t understand why even though the language is available to be used (by Amazon) it doesn’t show up in the Sonos app.

          Regards,

          Cesar

          Anonymous
          April 24, 2020

          Hi @cgammaro.

          News regarding Portuguese support on Alexa will be updated here. At this time, we do not have any updates regarding added language support for Alexa.

          cgammaro
          Lyricist III
          April 24, 2020

          Hi Adam,

          Thank you for the response. I’m looking forward to be able to speak Portuguese to Alexa and be able to hear the news in Portuguese as well. She reads news that are in Portuguese as American english which makes it impossible to understand what she is saying. Also she can’t play music by Brazilian bands/singers as she can’t figure it out the names… so I can ask music to be played by Metallica or Coldplay without any issue, but if I ask for Caetano Veloso or Paralamas do Sucesso, she can’t figure it out the band or singer which is really annoying. I’m currently speaking english to Alexa as this is the only option I have, for my surprise Italian and other languages are also available.   Regards, Cesar 
          Matiasdosreis
          Contributor I
          May 13, 2020

          Hello,

           

          When do we have this!! Please don’t forget… you have Brazil but ALEXA and GOOGLE are already for a long time availble in PORTUGAL!!!

          So for when :) plssss

          carnevale
          Lyricist I
          June 12, 2020

          @Adam S 

           

              Any update ? 

             At this point all Alexa devices can speak portuguese with no issues (this function is stable).

             I understand that you will have to add a new entry in popup in Sonos app to set to pt-BR, but other than that all the voices are coming from Amazon , so not really sure why you need spend time developing this feature if the feature is provided by Amazon. This will make all Sonos users that want this feature in Brazil and around the world using Alexa with Sonos speakers happy.

           

          Thanks,

          Guilherme

            Toolio
            Prodigy II
            June 13, 2020

            I am also interested in having Portuguese functionality. I have Sonos systems working with Alexa in Canada and Brasil. I’d like to switch to Portuguese in Brasil so the rest of the family doesn’t have to bother with English. I’m the only native English speaker, so we would definitely benefit from Portuguese capability. 

            lucasmacedo
            Lyricist I
            June 19, 2020

            This is very frustrating. Bought a number of Sonos Ones to replace the HomePod we currently have but didn't know it wasn't ready for Portuguese yet. You assume that if Alexa is available in Portuguese, Sonos having "Alexa built-in" as advertised, will support it. Well, I was wrong. 

            Hopefully the team can implement this soon. NPS detractor right here. o/

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