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Contributor I
February 5, 2018
Answered

Alexa in Australia ; workaround

  • February 5, 2018
  • 18 replies
  • 3258 views
I'd expected that Sonos would have timed their Australian release to Amazon's but apparently not. No ETA from what I can see either.

Has the community found any workarounds?
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Best answer by woodynet
Thanks Kumar.


I know I'm not the only one in Australia with this issue. I did some research on it before ordering, but didn't consider that the functionality was limited to US only.


Totally with you on this one Byron, I purchased yesterday from JB HI FI after see all the adds for the "Spartspeaker" I have been using my Alexa for timer's routines and Hue Lights so was really looking forward to replacing it with this speaker. I have a perfectly good working Amazon Echo at home now so why its not working with the Sonos is beyond me. The Google Assistant better come through as a simple firmware update. So I take it no one still has a workaround ?

18 replies

Lyricist II
February 6, 2018

Cheers. Seems like a long time. I’ve noticed that Amazon Music isn’t even available to add as a music service. Wish I hadn’t started my 90 day free trial now.


Oh? I thought it is released. I thought I saw the service under Music and Sounds in the Alexa app as a service you can default to. Or is this Sonos you're talking about? I have to say that it sounds like Amazon and Sonos don't talk to each other about upcoming releases and planning for them to be available. Both services could get good marketing out of it on day 1 of the Alexa release and the Amazon Unlimited music service on the Sonos. Well, an opportunity lost, is another app/service gain for people who are pondering which app/service/speakers to purchase.
The7hil
Avid Contributor I
February 6, 2018

Cheers. Seems like a long time. I’ve noticed that Amazon Music isn’t even available to add as a music service. Wish I hadn’t started my 90 day free trial now.


Oh? I thought it is released. I thought I saw the service under Music and Sounds in the Alexa app as a service you can default to. Or is this Sonos you're talking about? I have to say that it sounds like Amazon and Sonos don't talk to each other about upcoming releases and planning for them to be available. Both services could get good marketing out of it on day 1 of the Alexa release and the Amazon Unlimited music service on the Sonos. Well, an opportunity lost, is another app/service gain for people who are pondering which app/service/speakers to purchase.


Sorry. To clarify Amazon Music can’t be added to Sonos yet as a music service.
Lyricist I
February 7, 2018
I suggest we submit 'constant' support requests to Sonos and Amazon - that may get their attention.
Contributor I
February 10, 2018
Agreed. If so so really wants to stay ahead of google, apple pod and Alexa they have to intergrate and I won’t continue to use amazon music if it doesn’t integrate more effectively in Australia. Very poor form on both cases.
TayTech
Lyricist I
March 26, 2018
Official statement is Amazon Alexa integration is to be implemented at the end of May 2018. I have clients with Sonos One's where we designed the homes to use Alexa integration into the control system to automate everything but had to add Echo Dots because Amazon dropped the ball... They have just about zero market share in Australia with good reason.. though as an integrator the cheap voice control is very beneficial.
Contributor I
April 20, 2018
The funny thing is, I bought my echo and dots before they where available in in Australia and it worked fine with my Sonos system. When Amazon released the Australian app the Sonos integration broke.
TayTech
Lyricist I
April 20, 2018
The funny thing is, I bought my echo and dots before they where available in in Australia and it worked fine with my Sonos system. When Amazon released the Australian app the Sonos integration broke.
Yeah I bought mine when Gen2 came out on B&H, Uber and other apps worked straight away also. The reason it worked for you is your unit was 100% using the US servers still so the firmware was still US based and their system still works with Sonos already. We don't have the mirror servers yet but a month to go now... I don't see how they can get Google assistant AND Alexa as Google have said they will not work with any company that integrates Alexa... They advertised Alexa so I think that is all that will be coming.
Trending Lyricist I
April 21, 2018
I have had a number Alexa products for quite a while now, and they are also connected to my home RTI automation. My Alexa setup is still configured as US devices which provides the Sonos integration, only issue is I can’t use any of the local Australian skills content, although it does know where I live so weather etc works fine. Looking forward to having Sonos on as an Aussie services and migrating it all over.