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Roydj64
Contributor I
June 10, 2019
Answered

Alexa has sopped working on my Beam

  • June 10, 2019
  • 2 replies
  • 510 views
Hi there,

I was tidying my wiring over the wekend and when I powered up again, Alexa will not respond my Sonos Beam.

I checked the settings on my Alexa app and voice is enabled. I deleted and reinstalled both eth Sonos and Alexa app, but still no change.

Has anyone got some ideas of what I can try next, thanks in advance (:
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    Best answer by Fez33
    Silly question
    Have you pressed the mike button on the top of the beam

    2 replies

    Fez33
    Fez33Answer
    Trending Lyricist II
    June 10, 2019
    Silly question
    Have you pressed the mike button on the top of the beam
      Roydj64Author
      Contributor I
      June 11, 2019
      Hi Fez33,

      Embarrassingly I have to report that it was my microphone that was switch off. How this happened after powering down to tidy wiring, I don't know, but thanks for your input


      Regards


      Roy
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