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Alan J
Contributor I
Jan 8, 2022 12:44 PM UTC
Answered

Alexa drop in with Sonos arc

Is Alexa drop in now compatible with the arc?  I know previous products aren’t, but thought the arc was.  Needless to say, I cant get my arc to drop into other rooms.  Any help will be appreciated👍

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    Ken_Griffiths
    Ken_GriffithsAnswer
    Jan 8, 2022 12:56 PM UTC

    As far as I’m aware, none of the Sonos products support the Amazon Alexa ‘Drop In’ service. It appears it’s exclusive to Amazon echo products only.

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    3 replies

    Ken_Griffiths
    Ken_GriffithsAnswer
    Jan 8, 2022 12:56 PM UTC

    As far as I’m aware, none of the Sonos products support the Amazon Alexa ‘Drop In’ service. It appears it’s exclusive to Amazon echo products only.

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      Alan JAuthor
      Contributor I
      Jan 8, 2022 1:34 PM UTC

      Thanks for the response Ken.  Arc isn’t listed as an incompatible product on other threads, that was the reason I thought it may have worked ☹️

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      CymruDad
      Lyricist I
      Jan 23, 2022 5:33 PM UTC

      I read on another thread that Drop In and messaging etc is possible on non-Amazon/Echo devices, but that they have to have some sort of visual sign or signal too. Ie an LED or flashing light like echo devices have. And since Sonos doesn’t have this they can’t have drop in. Whether that’s the ACTUAL reason it’s not enable I don’t know. But it looks like that is a restriction from Amazon.

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