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KarlRichguy
Contributor I
Sep 26, 2023 11:50 PM UTC

Alexa commands play in multi rooms

New here. I have two rooms set up (one has a single Sonos One, other has a Sonos Move and Beam). Whenever I tell Alexa on the One to play a song on Amazon Music, it plays on the One and the Beam simultaneously. I’ve been looking around trying to figure out why and I’m drawing a blank. I don’t have any multi room setups, I’ve enabled and disabled the Alexa skill multiple times and it just keeps doing it. Any advice on this would be great

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2 replies

AjTrek1
AjTrek1
Sep 27, 2023 12:06 AM UTC

Hi

First make sure there is no room Grouping set in the Sonos and Alexa app(s).

If both devices are in Range of your voice that can cause the issue. Try to narrow down the request to the specific speaker you want to play the music. For example if the room named for the is Beam is “Bedroom”...Say, “Alexa play song xxx on (or in) Bedroom”.

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KarlRichguyAuthor
Contributor I
Sep 28, 2023 11:27 PM UTC

They’re not in range. I have no groups set up, and even when I say to play on one device the same thing happens, it plays on both. I’ve rebooted both devices and it still does the same thing 

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