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Contributor I
Jul 25, 2018 2:59 PM UTC
Answered

Alexa can’t understand right now.

My Alexa on my Sonos One speaker isn’t working. She says, “Sorry, I’m having trouble understanding right now. please try a little later. What should I do?
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    UKMedia
    UKMediaAnswer
    Jul 26, 2018 4:27 PM UTC
    I suggest powering down these devices, allowing each to complete their boot sequence before moving to the next:

    - Router
    - Any wired network device
    - Any wired Sonos device
    - All other Sonos devices
    - All other connect network devices
    Remember: Sometimes Red Wine helps :)
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    UKMedia
    UKMediaAnswer
    Jul 26, 2018 4:27 PM UTC
    I suggest powering down these devices, allowing each to complete their boot sequence before moving to the next:

    - Router
    - Any wired network device
    - Any wired Sonos device
    - All other Sonos devices
    - All other connect network devices
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    Remember: Sometimes Red Wine helps :)
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