Skip to main content
vespassassina
vespassassina
Contributor I
February 20, 2019

Alexa asking to link my Spotify Premium Account

  • February 20, 2019
  • 16 replies
  • 1540 views
Hey there,

i am trying to play Spotify through a Sonos Beam, but no matter what i try, Alexa keeps telling me to "first link my spotify premium account throught he Alexa App", which i already did (a couple of times for good measure).

Radio on Sonos Beam plays correctly,
Spotify on Sonos plays correctly,
Alexa works correctly,
Spotify premium plays correctly through my Dot and Echo (1st gen)
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    16 replies

    Show previous replies
    Alpha Neuron
    Avid Contributor III
    February 21, 2019
    There are creative solutions... I am learning about a website/software called "triggercmd.com". I am no expert, however, using this program which is installed on your computer, you can ask Alexa to turn on a program such as the calculator or even shut down the computer. Other examples are asking Alexa to open to a specific website... In short, it is probable that there is a way to open spotify on your computer using Alexa in this capacity... and once its playing on your computer (if your computer uses your TV as a monitor) then you can play it on Sonos Beam
    vespassassina
    vespassassinaAuthor
    Contributor I
    February 21, 2019
    Hi Neuron,

    no, my computer does not use my TV as a monitor (and i use Macs) 🙂 it is way simpler to just wait until Amazon has whitelisted belgium and let the Sonos app work properly. I just hope they are not waiting to launch Alexa in dutch !
    vespassassina
    vespassassinaAuthor
    Contributor I
    February 21, 2019
    Anyhow, the skills are supported by Amazon, this is a Sonos software issue, not an Alexa one.
    Kind of sucks that the Beam is marketed as working with Alexa when it is not. At least it should be written somewhere when you buy it.
    Smilja
    Smilja
    February 21, 2019
    Anyhow, the skills are supported by Amazon, this is a Sonos software issue, not an Alexa one.
    Kind of sucks that the Beam is marketed as working with Alexa when it is not. At least it should be written somewhere when you buy it.
    No, it isn't. Alexa resides in an IT Cloud (Amazon Web Services) with settings managed solely through the Alexa app. To put it another way, Sonos is not in control of anything regarding Alexa.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    vespassassina
    vespassassinaAuthor
    Contributor I
    February 21, 2019
    There are two components here, one is alexa and the cloud the other is the sonos serverside component. Alexa and alexa skills are supported in belgium, so :)

    Later i will change my sonos location to UK and try again.
    Smilja
    Smilja
    February 21, 2019
    There are two components here, one is alexa and the cloud the other is the sonos serverside component. Alexa and alexa skills are supported in belgium, so :)

    Later i will change my sonos location to UK and try again.
    You'll need to change location in your Amazon account too.


    Alexa + Sonos: How it Works

    The Amazon protocols determine if it’s meant for Amazon Alexa or for a Sonos player. If it’s for Sonos, that text is then sent directly, and securely, over to the Sonos cloud to be turned into a command using our own codes.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Terms & ConditionsAccessibility statement