Alexa announcements not working from routines

Forum|Forum|5 years ago
August 1, 2021
2 replies
301 views

Alexa announcements generated from Alexa routines does not work on my Sonos One (2nd Gen). Although, it does work from voice activated commands.

This was a previous tropic, but that topic was closed, and no resolutions were provided. So, I’m re-opening this issue and, hopefully, Sonos will respond and resolve.

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Best answer by Corry P

Hi @jorf

Welcome to the Sonos Community!

I tried to setup an announcement as part of an Alexa routine on my own Sonos system, and nothing happened. A manual announcement from the Alexa app did work, as will voice announcements.

My colleague was able to get an announcement from a routine working, but only if he included an action (like turn on a light) or a second announcement in the same routine. I was unable to reproduce this.

Clearly, something unusual is going on which we will investigate. Thanks for letting us know.

Corry PAnswer

Sonos Staff

Hi @jorf

Welcome to the Sonos Community!

I tried to setup an announcement as part of an Alexa routine on my own Sonos system, and nothing happened. A manual announcement from the Alexa app did work, as will voice announcements.

My colleague was able to get an announcement from a routine working, but only if he included an action (like turn on a light) or a second announcement in the same routine. I was unable to reproduce this.

Clearly, something unusual is going on which we will investigate. Thanks for letting us know.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

J

jorfAuthor

Contributor I

I use the announcements in many of my Alexa routines, so I appreciate it that you are looking into this problem.

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