Alexa announcements and routines 2

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Creating another thread for this as it’s closed, but still not resolved. Add me to the list of people also having this issue.

Issue is about Sonos One Gen2s not being able to be used as announcement devices for Alexa.

Original Thread here.

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Sotiris C.Answer

Sonos Staff

Hello @mtwomey, welcome back!

I am sorry to hear you are having issues with using your Sonos One (Gen 2) as an announcement device for Alexa.

As suggested in the original thread, please contact our Support Team to register a case with this problem.

I’ll also bring this internally and try to provide you with an update, when available.

I hope this helps.

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