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Carniecfc
Contributor I
Jan 8, 2018 6:39 PM UTC
Answered

Alexa and two Spotify accounts

My wife and I have two separate Spotify accounts. Our Sonos apps have our own Spotify account on our own phones. We each have Alexa on our phones. We tend to control our Sonos with Alexa. Alexa will only play using my Spotify account - if I'm driving I can't listen to Spotify if the family are listening on Sonos even though my wife is there with her phone and account.

How can I make Alexa/Sonos choose the Spotify account of the phone that's connected to the sage WiFi

Is there anyway round this?
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      Chris
      ChrisAnswer
      Lead Maestro
      Jan 8, 2018 8:36 PM UTC
      Here is some info on multiple accounts on Alexa. Now that Alexa can recognize individuals you may be able to do without telling alexa which account.

      https://www.cnet.com/how-to/how-to-set-up-and-use-multiple-accounts-on-amazon-echo/
      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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      8 replies

      Chris
      ChrisAnswer
      Lead Maestro
      Jan 8, 2018 8:36 PM UTC
      Here is some info on multiple accounts on Alexa. Now that Alexa can recognize individuals you may be able to do without telling alexa which account.

      https://www.cnet.com/how-to/how-to-set-up-and-use-multiple-accounts-on-amazon-echo/
      Translate
      Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
      Chris
      Chris
      Lead Maestro
      Jan 8, 2018 8:38 PM UTC
      https://www.amazon.com/gp/help/customer/display.html?nodeId=201628040 here is some more info
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      Chris
      Chris
      Lead Maestro
      Jan 8, 2018 8:39 PM UTC
      here is more info on recognizing various user voices.
      https://www.cnet.com/news/amazons-alexa-can-now-recognize-your-voice/
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      Boo Radley
      Avid Contributor I
      Jan 26, 2018 3:18 AM UTC
      https://www.cnet.com/news/amazons-alexa-can-now-recognize-your-voice/

      This looked promising but found out you have to have at least one non-Sonos Alexa-enabled device to set this up as far as I could tell. We only have the Ones so could not Enable it. Anyone else have any luck?
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      gabbah
      Contributor I
      Feb 28, 2018 2:26 PM UTC
      Yeah we need this too, and only have Sonos Ones.
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      Chris
      Chris
      Lead Maestro
      Feb 28, 2018 2:43 PM UTC
      I have a bunch of dots in my house so can’t confirm if correct or not regarding needing a real Alexa device to enable. Dots are real cheap and handy - may be worth picking one up anyhow.
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      Vyx
      Lyricist I
      Apr 3, 2018 1:59 PM UTC
      Was anyone able to get multiple Spotify accounts working with or without having an Echo Dot? I'm not opposed to buying a dot to get this working but I don't really need another Alexa device if it doesn't work.
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      Chris
      Chris
      Lead Maestro
      Apr 3, 2018 2:11 PM UTC
      You can have multiple sonos accounts in Sonos and control multiple accounts via the Sonos controller.

      For voice control it is handled by Amazon Alexa so the above then doesn't apply. Right now I do not believe amazon allows you to use multiple Spotify accounts via voice profiles. It does allow via Amazon Music Unlimited the addition of multiple accounts for each voice profile (so dependent on the users voice it chooses the account to utilize). This is what I assume you would want for Spotify .. but I don't think you can do that yet (you could double check under voice profiles in Alexa app).
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