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Contributor I
December 2, 2018
Question

Alexa and Sonos not quite working properly- help please!

  • December 2, 2018
  • 2 replies
  • 440 views
Hello-

I have my Apple playlist on Sonos, and I know that I have to start the playlist from the Sonos App. When the playlist is going however, if I say Alexa "Next Song" or "Skip Song" the response I get is "What do you want to play" or "Undefined". This command used to work and now it does not...does anyone know why, or has had similar problems and solved them?

thanks
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    2 replies

    UKMedia
    December 3, 2018
    Can you try Disabling then Enabling the Sonos skill in the Alexa App before we go into more detailed actions. Let us know how you get on.
    Remember: Sometimes Red Wine helps :)
    Contributor I
    December 3, 2018
    Thanks! I did that already and no luck...