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Contributor I
Dec 2, 2018 7:07 PM UTC
Question

Alexa and Sonos not quite working properly- help please!

Hello-

I have my Apple playlist on Sonos, and I know that I have to start the playlist from the Sonos App. When the playlist is going however, if I say Alexa "Next Song" or "Skip Song" the response I get is "What do you want to play" or "Undefined". This command used to work and now it does not...does anyone know why, or has had similar problems and solved them?

thanks
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    2 replies

    UKMedia
    Dec 3, 2018 10:08 AM UTC
    Can you try Disabling then Enabling the Sonos skill in the Alexa App before we go into more detailed actions. Let us know how you get on.
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    Remember: Sometimes Red Wine helps :)
    Contributor I
    Dec 3, 2018 6:34 PM UTC
    Thanks! I did that already and no luck...
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