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Renowned Enthusiast II
October 4, 2017

Alexa and music services

  • October 4, 2017
  • 47 replies
  • 10631 views
Ok — the news is still fresh and I havent even had time to try any of this. But reading the news blogs it appears the sonos/alexa integration currently works with Tunein and Amazon Prime / Unlimited only. So no Spotify (yet), Deezer, Todal and no localally stored music.

Ok, this is all well and good. But the obvious question then is if Amazon music offers no high quality service (320bps i believe) what benefit is there in there in having Sonos equipment over Echo equipment?? I guess we bought into Sonos due to its superior audio, and for my part my local music is lossless and my streaming service is Deezer hifi. It seems. If I want to use voice control I’m now limited to MP3 quality. Can anyone confirm this ?

Regards
Andrew
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47 replies

Contributor III
October 5, 2017
Hello,

I configured everything yesterday evening, it works, but i'm also disapointed that the streaming services are so limited. I use Qobuz for the lossless Quality and can''t use voice commands, tunein doenst work every time. Any idea if i can play localy stored music (on a nas). I must admit i did expect more for such a long wait.

Thank you
Lyricist I
October 16, 2017
I want to try our this voice control via Alexa but if I'm reading the tea leaves right I have to use a low quality streaming service to use it...correct?!?! I subscribe to Tidal today as they and Deezer are the only Hifi options that I know of...I have 13 zones in my home including Xeo6's in one zone, have spent $$$$s, I'm not going to flipping stream pandora! What gives? Will additional services be added? thanks to any and all that shed some light here...
jgatie
October 16, 2017
I want to try our this voice control via Alexa but if I'm reading the tea leaves right I have to use a low quality streaming service to use it...correct?!?! I subscribe to Tidal today as they and Deezer are the only Hifi options that I know of...I have 13 zones in my home including Xeo6's in one zone, have spent $$$$s, I'm not going to flipping stream pandora! What gives? Will additional services be added? thanks to any and all that shed some light here...

You can use Alexa for basic control of other sources like pause, play, skip, previous, volume control, even "Alexa, what is playing in xxxxx?" You cannot initialize playback or add to the queue. Whether this will be possible in the future, no one knows. But you can try out Alexa control on your other services.
bamber2000
Trending Lyricist I
December 21, 2017
I’ve just come across the above thread and read it. I wonder whether anything has improved since the last post.
bamber2000
Lyricist II
January 13, 2018
I’m disappointed in the useless posts by apologists for Sonos, when the request for an update/improvement is clear: if Alexa can be used to play anything from Amazon on my Sonos player, it should be able to play ANY compatible audio file from any source Sonos can already handle. Sonos needs to either implement a complete and open access to Sonos commands by Alexa, or implement its own tech otherwise Sonos will be eclipsed by other speaker providers who do. It’s that simple. As an aside, when customers - yes, customers have a right under contract to ask for support despite the snark coming from some here - ask for information, it’s probably a bad idea to reply with less than useful responses written in poor English with spelling mistakes. That tends to undermine any level of confidence you’re tryIng to cultivate with customers who’ve invested in a system that is already coming at a price premium.
controlav
Lead Maestro
January 13, 2018
Sonos chose ease-of-use (no need to "ask sonos...") for their Alexa integration over universal-music-service-and-library support. If you use one of the few Alexa-supported services that was a great call, but if you use one of the unsupported services, not so much.

As my wife is a huge Apple Music user, I solved this problem for her, and anyone else that meets the requirements.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
jgatie
January 13, 2018
Ahem.