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Roger_18
Contributor I
Dec 18, 2017 12:40 AM UTC

Alexa. Alexa. Alexa? Alexa.. ALEXA. ALEXA?!!

Convincing the Sonos One to respond to the wake word is intermittent at best, utterly useless at worst. On some rare occasions, it’ll pick it up first time. Great! But other times I’m stood there repeating Alexa over and over again. I’ve just said Alexa twenty times. Nothing.
My echo dot in the kitchen responds first time, every time.
So, is the One broke? Will it ever function as advertised? Will it be updated to function properly or shall I just give up hope as Sonos have given up making decent products??
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2bob
Contributor I
Dec 21, 2017 3:48 PM UTC
My Sonos One just received an update to 8.2.3 - what a revelation - no need to shout anymore.
First impressions are that it's pretty much as responsive as a dot.

Thanks Sonos. 🙂
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    neilandjan
    Chromatic Producer I
    Dec 21, 2017 3:55 PM UTC
    Anyone know if this update has addressed the "ducking" issue?
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      justy dusty
      Avid Contributor I
      Dec 21, 2017 5:00 PM UTC
      Update works really well, very happy!

      Now all we need is to be able to group speakers verbally, search our own music libraries and set sonos alarms verbally and it will be perfect
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