Alexa. Alexa. Alexa? Alexa.. ALEXA. ALEXA?!!

The good news is that it is getting better but still not on par with an Echo Dot.

Would argue that it's getting worse rather than better. The Amazon dot is in a different league.
Getting close to giving up on the built-in alexa functionality.

When this was highlighted in the days after launch we were told it was just a software issue, if that's the case why is it taking so long to release a solution?

In my own experience, there has been very substantial improvement in responsiveness on all of my Sonos Ones. As UKMedia said, it's not quite on par with my Echo devices, but it's much closer than it was upon release. I can now speak normally, or even in a low voice and get a response the great majority of the time. Clearly, however, not everyone is having the same experience and more work needs to be done. I suspect device placement, room acoustics, tonal qualities and accents all play a role in this, and it will take more data to get this right.

I think It is down to your voice tone, Alexa responds to my wife every time me though its like I upset her in a previous life, if though I raise the tone of my voice speak like a girly she understands me and wakes up, the echo that is now upstairs understands me in my normal talking voice. I am sure this will get better with time.

The problem is it’s already been time. How long are we supposed to wait for an advertised feature?

“Sonos One is built with a custom six-microphone array to hear you from anywhere in the room, no matter how loud the music is playing. With smart voice capture and noise cancellation, the Sonos One makes sure you’re heard.”

Well that’s a blatant lie right there.

The problem is it’s already been time. How long are we supposed to wait for an advertised feature?

“Sonos One is built with a custom six-microphone array to hear you from anywhere in the room, no matter how loud the music is playing. With smart voice capture and noise cancellation, the Sonos One makes sure you’re heard.”

Well that’s a blatant lie right there.

You have two choices, wait until it is fixed, return/sell your unit. Complaining is not going to make either one of those happen more effectively. Look, it took over two years to get the Echo's microphone to the point they are now, and they were far more horrible in the beginning than Sonos'. I'm not saying Sonos will take the same amount of time, for there is something to be built from Amazon's foundation, but the unit has been in place for a little over 2 months and the Sonos skill isn't even out of beta yet. I know patience is unheard of in an instantaneous gratification society, but if one is going to be an early adopter, you would think it would be understood that it comes with the territory.

Not sure if this helps but you may want to try to train Alexa to your voice. There is an area in the Alexa app to accomplish this. Can’t hurt to try, and may resolve your issue. I did this upon setting up all my echo devices and never had any issues after that.

Not sure if this helps but you may want to try to train Alexa to your voice. There is an area in the Alexa app to accomplish this. Can’t hurt to try, and may resolve your issue. I did this upon setting up all my echo devices and never had any issues after that.

Voice training is not available on Alexa-enabled devices like the Sonos One, only Amazon Echo devices.

Not sure if this helps but you may want to try to train Alexa to your voice. There is an area in the Alexa app to accomplish this. Can’t hurt to try, and may resolve your issue. I did this upon setting up all my echo devices and never had any issues after that.

Voice training is not available on Alexa-enabled devices like the Sonos One, only Amazon Echo devices.Voice training isn't available even for Echos or Dots in the UK ?

The problem is it’s already been time. How long are we supposed to wait for an advertised feature?

“Sonos One is built with a custom six-microphone array to hear you from anywhere in the room, no matter how loud the music is playing. With smart voice capture and noise cancellation, the Sonos One makes sure you’re heard.”

Well that’s a blatant lie right there.

I know patience is unheard of in an instantaneous gratification society, but if one is going to be an early adopter, you would think it would be understood that it comes with the territory.

Patience? There’s zero mention of voice detection being in beta on the product page. Did you read my quote? That’s directly from the product page. I’ve run Sonos Betas. Even simple new features have strict NDA. This Alexa Support on the Sonos One has the opposite of an NDA.