Alexa

1 reply
56 views
Translate All

I’ve connected Alexa and Alexa speaks through my Beam. Yet when I ask Alexa to play my music it says I need to connect.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ken_GriffithsAnswer

@Rwhitaker51,

Try removing and reinstalling the Sonos Skill in the Amazon Alexa App. Check that your chosen (paid) music subscription service is set as the default service in the Alexa App and that the same service/login credentials are installed in the Sonos App, if necessary reauthorise that music service in both Apps.

Note free services like Spotify (free version) do not work with Sonos - it needs to be an active subscription service.

Ken_GriffithsAnswer

@Rwhitaker51,

Try removing and reinstalling the Sonos Skill in the Amazon Alexa App. Check that your chosen (paid) music subscription service is set as the default service in the Alexa App and that the same service/login credentials are installed in the Sonos App, if necessary reauthorise that music service in both Apps.

Note free services like Spotify (free version) do not work with Sonos - it needs to be an active subscription service.

Translate

Sign up

Login to the community