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Contributor I
Jun 6, 2022 11:26 PM UTC
Answered

After switching to a new network, Alexa will acknowledge, but not play music

I switched from Comcast to Verizon, uninstalled Alexa and reinstalled.  Upgraded to the new Sonos app and when asked to play a station on Pandora, Alexa will acknowledge, but no music plays.  I’m at a loss for what to try next.

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Lead Maestro
Jun 7, 2022 1:04 AM UTC

Try disabling both the Sonos and Pandora skills in the Alexa app and re-enabling them.

"Receive with simplicity everything that happens to you." - Rashi

1 reply

Lead Maestro
Jun 7, 2022 1:04 AM UTC

Try disabling both the Sonos and Pandora skills in the Alexa app and re-enabling them.

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"Receive with simplicity everything that happens to you." - Rashi