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Jimartin
Contributor I
June 6, 2022
Answered

After switching to a new network, Alexa will acknowledge, but not play music

  • June 6, 2022
  • 1 reply
  • 52 views

I switched from Comcast to Verizon, uninstalled Alexa and reinstalled.  Upgraded to the new Sonos app and when asked to play a station on Pandora, Alexa will acknowledge, but no music plays.  I’m at a loss for what to try next.

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Best answer by GuitarSuperstar

Try disabling both the Sonos and Pandora skills in the Alexa app and re-enabling them.

1 reply

GuitarSuperstarAnswer
Lead Maestro
June 7, 2022

Try disabling both the Sonos and Pandora skills in the Alexa app and re-enabling them.

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