5.1 but want Alexa drop in

What I have done is brought a cheap dot, put next to one of my sonos and using a different wake word to use the drop in feature. While sonos is great for music I don't like having multiple devices in the same area to make my life easier. Sonos doesn't support drop in and music grouping with other echo devices. Thinking about going with the the echo studio. Same price, same sound but more functionality. The smart phone was developed and thrives because it reduces number of devices we carry, time for sonos to understand they need to focus on what makes their customers happy (how long did it take from them to add dobly atomos)

Agree. The Drop in feature is an absolute essential function. How u only get half of Alexa, when they advertise Amazon Alexa on the packaging. 

Any update Sonos Please??? 

It’s actually an Alexa ‘enabled’ device - not a full echo Alexa product and I suspect Amazon keep some features back to make their own products attractive to purchase too… the primary purpose of Alexa on Sonos is to playback and control the music on the speaker using a voice assistant so I perhaps would not expect to see every echo product feature enabled on Sonos - Our LG TV also came with Alexa enabled, but it does not support every feature that Amazon provides.

Created this account as well to reply to this.

it’s incredibly gobsmacking that the Sonos person replied not only with the wrong answer  but didn’t bother to read your query at all.  Neither did the next one,  nor did they bother to guide you in workarounds. Neither did anyone else .

the question was simple.  Beam doesn’t support drop in. Why? Who cares.  The guy just needs to solve a problem. 
answer.  Have an echo next to your beam or in the room.  Connect them to your Sonos speakers. Then TURN The microphone OFF on your Beam.  
Unfortunately this doesn’t allow you to turn the music down or up etc. but allows you to turn it on or off. 

Sonos support (and this goes for all tech support )

. READ THE QUESTION

ANSWER THE QUESTION

SUGGEST ALTERNATIVES

EXPLAIN WHY YOU CANT DO SOMETHING 

in this case you are able to fix this but you don’t (ie allow the echo to control the beam )  but you don’t  WHY  ? 

The original post is over a year old, and the ‘Sonos person’ who answer the question was actually a temporary contractor that Sonos no longer employs.

The question was about the Playbar, not the Beam.  A minor point perhaps, but if you’re going to get on someone for not reading the question properly, than your point would have more merit if you got it right.  And honestly, I don’t know what you’re getting it by ‘Connect them’ as that’s rather vague...and you can control volume and other functions via an echo dot if setup properly.

And the workaround/solution is there, though not really well explained.  You can setup an Alexa group (link provided by Sonos rep) to properly integrate a dot and Sonos room into one physical room.    I don’t use the drop in feature very often, but the few times I have used it, this solution worked just fine.  I don’t know that the Sonos room will automatically mute or duck during the entire call, as I’ve always had the sound off during a call.

I’m not sure if you’re saying the Alexa group feature doesn’t provide enough functionality or if you’re unaware of Alexa groups and what they do.

I use an Echo Dot to control our Playbar 5.1 setup.

You need to set the Playbar as Prefered Speaker in the Alex App iirc.

Only problem is you have to say "Alexa, turn up Livingroom" for volume control as if you just say "Alexa, louder" it turns the Dot up instead.

Danny wrote ;The original post is over a year old, and the ‘Sonos person’ who answer the question was actually a temporary contractor that Sonos no longer employs

So what your saying is that because the person is no longer there and its a year old my point is not valid. Gee yeah that makes sense.  The person was paid by sonos to amswer queries and applies to all techs which i clearly stated.  Thanks for the comeback that makes no sense whatsoever.  

Danny wrote

The question was about the Playbar, not the Beam.  A minor point perhaps, but if you’re going to get on someone for not reading the question properly, than your point would have more merit if you got it right.  And honestly, I don’t know what you’re getting it by ‘Connect them’ as that’s rather vague...and you can control volume and other functions via an echo dot if setup properly.

And the workaround/solution is there, though not really well explained.  You can setup an Alexa group (link provided by Sonos rep) to properly integrate a dot and Sonos room into one physical room.    I don’t use the drop in feature very often, but the few times I have used it, this solution worked just fine.  I don’t know that the Sonos room will automatically mute or duck during the entire call, as I’ve always had the sound off during a call.

Yep thanks for that. It's a playbar. With the same problem as they are essentially the same thing. So your point was I don't read the query and my point has lost validity  becasue I used beam instead of playbar.  Another winning comeback.

And you've not read anything either . The solution  is not there. I have no idea why youre ranlmbling on about groups either. This is not about groups which I'm aware of. I assume you think I'm asking the last question to the poster when it is obviously directed at the SONOS team. 

He doesn't have an echo dot braniac. That's the point.  The tech guy didn't read the query and started in on fixing a problem that wasn't there to be fixed. 

Oh thanks also for spending all this time to have a go at me rather using it to 'perhaps'  better explain the so called solution given by the (now ex) sonos person.  You even went to the trouble of registering an account to do this. BUT DIDNT BOTHER TO HELP THE ORIGINAL PERSON. even saying it wasn't explained properly.   Well done and really thanks for your input. 

I stated facts, it wasn’t a ‘comeback’.  If you want to believe that the level of support a customer receives today is the same support they will receive from a temp contractor over a year ago, that Sonos likely recognizes was pretty bad, then go right ahead.

I just find it interesting that you complain about reading comprehension, yet get the name of the product in question wrong.  As I said, it was a minor point as the answer is basically the same regardless of whether you use a Playbar or Beam.

Who’s the “he” you’re referring to here?  The original poster?   OP stated that they have an echo dot, twice.  Yes, Rowena did fail to answer the question originally, but did answer the  question in her second post, which is to setup Alexa groups.

Registering an account?  What are you talking about?

@Gregbyne . Why was it inappropriate for Danny to point out that the standard of response from Sonos staff on here now is far better than what was provided here?

Your slightly incoherent rage is hard to understand.  I look forward to being your next target.

Oh and “Registering an account?”  What are you talking about?