Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,075 Topics
  • 24,131 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
  • 2
  • 38
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
  • 7
  • 111
Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
  • 4
  • 179

3075 Topics

I
IancasContributor I
asked in Amazon Alexa and Sonos

TuneIn Stations not currently available via Alexa on Sonos only

Requesting a tuning station by saying "Alexa play Newstalk fromTunein"  has stopped working on Sonos but still working on all Echoes connected to same network.Router reboot done and sonos powered off and back on. Is the Sonos using its Tunein setup or the Alexa one in this scenario? Any other checks I should do? 

2
Corry P
10 months ago
B
Bulldog91Contributor I
asked in Amazon Alexa and Sonos

Do all Alexa features (routines, skills, blueprints) work om Sonos yet?

Topic

1
UKMedia
3 years ago
F
FitnessmentorAvid Contributor I
asked in Amazon Alexa and Sonos

How do I get my Sonos Play 1 to work with Alexa AND Apple Music Family Plan?

Just subscribed to Apple Music Family.  Daughter has a Play 1 in her room, and an Echo Dot. She has added her Apple Music profile to our Sonos account. But Alexa won’t play any of her playlists, it just picks something it things will suffice. It will play my playlists on her Sonos just fine, but not her playlists. Not sure what to do?

1
Rowena B.
3 years ago
S
statevariableContributor I
asked in Amazon Alexa and Sonos

Turning off Amazon Alexa time announcements

Hi,At 7.35am every morning, my Sonos One announces the time, via Alexa. After several months, this is really starting to irritate me! Please tell me how I can switch this off? I have looked about the Alexa app, but have not go anywhere with it. Many Thanks.

2
S
2 months ago
F
feawefContributor II
asked in Amazon Alexa and Sonos

Can I switch from Alexa to Google Assistant later on

I have Beams and two Sonos one (gen 2). If I initially set them up with Alexa, can I later on switch to Google assistant?

1
Airgetlam
3 years ago
J
Jaggett2015Contributor I
asked in Amazon Alexa and Sonos

my sonos speaker cant play and music services theough alexa

The alexa on my sonos can't play any music services, it says I have to link them and go back to sonos app, but they are linked. I've tried a million times. Any help would be great

3
Corry P
1 year ago
B
BgarridoContributor I
posted in Amazon Alexa and Sonos

Alexa y sonos Amp

Como puedo controlar mi Sonos Amp por voz (Alexa), tengo un Sonos Roam integrado en el sistema. 

1
Ken_Griffiths
2 years ago
V
vandintContributor II
asked in Amazon Alexa and Sonos

Getting Alexa to play the specified group

I have groups setup in Alexa per the instructions. Currently though it seems like it just plays to whatever speaker or group was last controlled instead of the specified group. Alexa says it is saying what I said to do, but doesn’t actually play to the expanded or reduced set of speakers, just changes what some speaker/group is playing. My understanding is that regrouping speakers isn’t supported with Alexa, but that playing TO a group is supposed to be.   

2
G
5 months ago
R
ryanmgossettContributor I
asked in Amazon Alexa and Sonos

Not able to add Alexa to speaker

I gifted a One to my parents and my dad called to say he can’t successfully add Alexa to his new speaker that he added to his existing sonos system.  I thought “this guy can’t do anything on his own.”  So, I get him on facetime and remove voice assistant from one of my speakers so I can walk him through the process.  I open up my app, click settings, click system, click on Sonos Move (the speaker I chose as the demonstration piece), click Add a Voice Assistant, choose Amazon Alexa, choose Add Amazon Alexa, Choose add Amazon Alexa, click sign in to Amazon, choose get started, choose allow, get a blank screen with a done option in the top left hand corner, it takes me back to the sonos app/system/sonos move AND I am right back where I started.  No Amazon Alexa added.  I have done this 15 times with two different mobile devices and am getting the same outcome.  WTF????  My dad isn’t helpless.  Or, we both are.  Help me!!!!

3
Corry P
1 year ago
J
J-manCollaborator I
asked in Amazon Alexa and Sonos

Alexa responds on my Sonos Move in another room.

Sometimes when I ask my Echo Dot Alexa located in the Kitchen to play a station on the Kitchen Sonos 5, she answers, "Station playing in Kitchen" on my Sonos Move in another room on the other side of the house. The station does play on the Sonos 5 in the Kitchen. The same thing will happen if I ask her about the weather or time. This is annoying because we can't hear her response.I tried logging out of both Sonos and Alexa, resetting my router, updating Sonos, cycling power and even changing my Amazon password. I also have a Sonos 3 in the Bedroom and a Connect:Amp in the Living Room. I've installed Sonos Voice Control on my Sonos Move. My setup worked fine for about a year and just started this problem about 2 months ago.

4
Ken_Griffiths
2 months ago
G
glayedriodContributor I
posted in Amazon Alexa and Sonos

How to connect amazon alex and sonos

Hey, I have affiliate website of best samsung dishwasher to buy. I want to connect it with amazon alex as well as with sonos. Kindly, guide me the whole process.Thanks in advance. Mod Note:Link to affiliated web site removed to comply with forum rules.

1
G
2 years ago
R
robinfgreggAvid Contributor I
asked in Amazon Alexa and Sonos

Amp and Alexa

I find the Sonos support site most frustrating!!  It seems that every topic is discussed for every Sonos product!  What happened to the old concept of a user nmanual for each product?A simple question - can I control my Amp using Alexa?  I have spent a great deal of time trying to work through “Set up an Amazon Alexa device to control Sonos”, but without any success!!Any ideas?

4
106rallye
1 year ago
V
veldyContributor I
asked in Amazon Alexa and Sonos

Streaming music through amazon alexa on my sonos move speaker

i can't stream music from global player with amazon alexa on my sonos move can anyone help

1
G
1 year ago
D
David CroxsonProducer I
asked in Amazon Alexa and Sonos

Arc Alexa activates ALL the time

Hello,I have been forced to turn voice control off on my new ARC because it thinks it hears ‘Alexa’ ALL the time when it hasn’t.  Tonight during playback of a film it activated three times in as many minutes.  It’s infuriating and I’ve had enough.  I shall put a my echo dot Alexa back in here tomorrow unless anyone has any idea how I can make it less sensitive?

3
Corry P
1 year ago
P
PTEContributor I
posted in Amazon Alexa and Sonos

Activating Alexa on Beam

HiI have just bought a Sonos Beam to add to my existing system of two Sonos Ones. I have updated the app and put at all three speakers in. All is working ok, TV and Music (spotify), but I can’t add Alexa. When I try this on the app it says to check the wifi connection. I don’t understand this as the wifi is fine, streaming music is fine. It says to check the time and date in the settings, but I have checked at they are all ok. The app doesn’t give any more help. I noticed that the small light on the microphone symbol on the Beam is not on and when you touch it does not come on, I don’t know if this is a problem. Any help would be very welcome. 

3
Paul A
3 years ago
D
deroContributor II
asked in Amazon Alexa and Sonos

Alexa not controlling entire group

I have an ArcSub2Ones HT setup and a separate Five, combined in an Alexa group.When the group is playing and I ask Alexa in the Arc to increase the volume, it doesn’t apply it to the Five. How can I fix that?

1
Sotiris C.
1 year ago
N
Nick D.Contributor I
posted in Amazon Alexa and Sonos

Beam Mic Picks Up "Hey Google" but Not "Alexa"

Hi everyone,I primarily use Alexa as my voice control. I've had the Beam (1st gen) for the last 6 months and the mic and Alexa worked just fine.  The mic was sensitive but not too much. Today, the mic sensitivity suddenly plunged. I have to stand directly above the Beam and yell "Alexa" for Alexa to recognize the wake command. The only change was last night I added Alexa to my Samsung q60t TV but removed it when I noticed the mic sensitivity drop. Google Assistant works just fine with no mic sensitivity issues. I've seen plenty of posts regarding poor mic sensitivity on Sonos devices for Alexa and I've done the following:- remove Alexa from Beam via Sonos App. - deregister and delete Beam from Alexa- deregister and delete Samsung TV from Alexa- deregister and delete all other Alexa devices (an Echo and Dot)- Factory reset of Beam- Repairing Beam with Alexa.No luck with the above. Called Sonos and they said to call Amazon support.  They offered the same fixes with no luck. Wondering if

3
N
2 years ago
E
elee532Contributor III
asked in Amazon Alexa and Sonos

Using Show 5 to control Sonos One and grouping question

PART 1: I have a Show 5 and Sonos One in my kitchen. I want the Show to be my Alexa device, but would like the One to be my speaker for music in the Kitchen. When playing music, I don't want to have to specify “kitchen” in my commands. I created a group called Kitchen, and added the Show and Sonos One to that group. The Sonos One is set as the speaker for this group the playback option is set to “Always.” Question… Did I set this up right? Should I turn the mic off on the Sonos One? If yes, is there a way to disable the mic so someone (i.e. one of my kids) doesn't press the button and turn on the One’s mic by mistake? PART 2: I have a Sonos Beam in the living room, which is next to the kitchen. It is connected to my TV via HDMI. Sometimes I want to be able to play the same music through both the Sonos One and the Beam. I created a group called Living Room, and then grouped Kitchen and Living Room into a group called Downstairs. Question… Sometimes, when I'm in the kitchen and talking t

4
G
3 years ago
D
duke6Avid Contributor I
posted in Amazon Alexa and Sonos

Update has fixed mic problems at last!

I’ve had my Sonos Ones almost 2 years and at last the mic problem has been fixed with the latest update. I now don’t have to repeat myself 2 or 3 times when I’m standing or sitting a few feet away from them, but they could hear me first time upstairs or in another room. Two years to fix this when many have complained about it.

1
James L.
2 years ago
W
woolno
asked in Amazon Alexa and Sonos

multiple commands on alexa with sonos

SummaryI currently give two commands through my Sonos One to alexafirst one is "Alexa turn on plug stereo" which activates a smart plug and turns on the electricity to my stereo and Sonos connectThe second is " Alexa play mozart on stereo" at which the Sonos/Alexa app turns on some Mozart.I would like to have just one command "Alexa, play Mozart" which would combine the above two and turn on the electricity and then play the music.Is this doable, and , if so, what are the command?thanks

1
UKMedia
3 years ago
R
rickeamesContributor II
asked in Amazon Alexa and Sonos

Play5 + Echo Dot = No Sound

My house is a mix of beams and I also have a sonos one and play5. I use Alexa on only one device, the Sonos one, in the garage. I wanted to replace my Amazon echo studio in the kitchen with a play5 so I could airplay, but my wife is so used to the studio I thought “connect a dot to it, and it will be like the studio.” So far, not so much. The dot is hard wired to the play5. I want to just be able to say, “Alexa, play blah on Spotify” and have it work. No sound comes out. Not out of the echo, nor out of the play5. If I unplug the echo, it comes out of its own speaker, but it’s not playing where I want it to.  I feel stupid. Hopefully someone has some wisdom for me. I just want my music, and AirPlay. 

2
R
1 year ago
L
Leigh101Contributor I
asked in Amazon Alexa and Sonos

Music service does start/ stop using voice control.

I cannot request Alexa to start /stop a music service from iheart radio. I can manually select it from my phone. All other voice controls work. Eg timers, volume up / down and questions.I have reinstalled voice control several times with no fix.Any help work be greatly appreciated Leigh

6
Paul A
3 years ago
ashuuu
ashuuuContributor II
posted in Amazon Alexa and Sonos

Using Alexa in India

Hi, Greetings,i m using Beam it’s a great product, but not able to access Alexa or any other voice asstt. ,Do anyone have the same problem with solution or alternative…!!pls provide info with details. thanks 

5
K
3 years ago
L
Lester67Contributor I
asked in Amazon Alexa and Sonos

New to Sonos

So I just bought a play bar yesterday and have ordered the Sonos one back speakers. my question is I already have quite a few Alexa echo devices throughout my house. when I receive my new speakers will I be able to play them with my other Alexa devices? so can I play the same music at the same time?

1
UKMedia
3 years ago
F
finemanContributor I
asked in Amazon Alexa and Sonos

Alexa interference

While watching TV our Alexa enabled Sonos sound bar periodically responds to tv dialogue interfering with and muting the program. How can I stop this from occurring

1
Annazel S
3 years ago
Terms & ConditionsCookie settings