Setting up Sonos with Eero WiFi system

I also went through hell with this. Constantly restarting my network hoping that Sonos would be found. Sometimes it would only find one room, other times all three. There are two ways to bridge the network. You can use the comcast provided gateway as the bridge, and use EERO as the router, or use EERO as the bridge with the gateway carrying the water. I had no problem bridging the EERO, but I got greedy and tried the opposite, logging online and bridging the modem/router and opening up the EERO to do the work. That was a mess and I lost all internet services, forcing me to call comcast (!!!%$) to get them to unbridge my router/modem. I now have the EERO as the bridge, and all seems well. Some have suggested that you lose some EERO functionality (profiles whatever that is) this way, but that the meshing of the signal will still work just as well. I’ll be happy if I can enjoy music when I want for a change. I’ve been fighting this for over a year. 

In order to use sonosnet, does the speaker/boost need to be connected to the main eero, or could it be any eero?

It’s always best to wire the Sonos device to the primary eero hub rather than one of the eero satellites.

Thanks. My router is not in spot that is conducive for hardwiring a speaker. So I guess a Boost may be in my future. 
 

Now I need to decide what eero system to get. I was thinking the 3 pack that’s currently on sale, but I don’t have any hardwired devices, so all those Ethernet ports seem useless to me. 

I also installed new eeros and I had the same problem and tried all sorts of restarts etc. Account, System, Services and Voice were all greyed out.

I tried both wireless but did not work. Then wired to my modem. That did not work. Then finally I just connected directly to the eero pod.

It worked perfectly.....till now. 

Thanks so much - similar to others I spent HOURS working with customer service folks from both EERO and Sonia. Finally found this site- put eero network in bridge and Viola- music thanks so much
 

I’ve had this problem and wish I’d found this forum earlier. Sonos support did email me to say ‘make sure that only one router is responsible for the DNS lookup and the others work in bridge mode’ but for me that was of academic not practical help.

The fix was to go into the Eero app on my phone, select Settings and then Network Settings and turn DHCP & NAT to Bridge. I’d probably unknowingly set it up wrong when the Eero first arrived. The Vodafone router now does the DHCP stuff as it’s supposed to and the Eeros don’t go into Gateway mode.

I can’t understand why Sonos Support still don’t connect mentions of Eero and I can’t see my speakers and explain the fix in more basic terms. 

System here is four Eeros, one a Pro, connected by ethernet, four TP Link switches and five Sonos units.

There are some Eero notes on this page:

I struggled a lot with my Sonic speakers getting out of sync once I switched from Comcast + Apple Airport Wifi to AT&T Fiber + eero wifi through the Sonic Internet provider:

https://www.sonic.com/

A call to Sonos was not particularly helpful.  They asked me to put my modem into bridge mode, and I accidentally put the Eero wifi meshnet into bridge mode instead.  Then I called Sonic for help.  They fixed the problem by switching eero to allow the devices to choose which wifi channel to use (the default setting, appropriate for older devices, was to have the eero choose the wifi channel for each device).   Unfortunately there was no way in the eero app for me to choose to do that for myself, but now that the setting has been changed, I’m having no problems.  The Sonos speakers are smart enough to choose to be on the same wifi channel as each other, and my network router is no longer interfering with their ability to do so.

OK, I was wrong in my previous message to think I had the problem solved.   Whenever I reset my Eero network, things usually start out synchronized, but over time they tend to desynchronize.

I was able to figure out that some speakers (such as my right speaker in the kitchen) were choosing to be on the 5GHz part of my Eero wifi network, and other speakers (such as my left speaker in the kitchen) were choosing to be on the 2.4GHz part of my Eero network.  But I wasn’t able to figure out how to get the speakers to stop doing that.

I finally talked to Sonos technical support, and we came up with a new solution.   When I went via my Sonos mobile app to Settings > System > Network, it turned out that both the 2.4GHz and 5GHz networks were listed as options, with an identical network name listed twice.  The tech-support person had me plug on one of my speakers in via Ethernet to my Eero router temporarily, as a precaution to avoid losing connection.   Once I’d done that, I deleted one of the two networks on that Settings > System > Network page.   That appears to have fixed the problem, removing the choice between the two networks so that they will no longer become desynchronized.

It sure would be nice if Sonos could come up with a better solution to this problem when on Eero or other wifi mesh networks.  But for now I am happy again.   I can’t begin to describe how annoying it is to have a delay of about 0.75 seconds between the left and the right speaker in a room, but if you are reading this, you probably know what I’m talking about!