Contributor I

Verizon FIOS and SONOS interference

19 replies
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I recently installed Verizon FIOS Gigabit Internet service. The FIOS diagnostic app shows that the wifi system is being slowed down by the SONOS network running on an outdated wifi protocol. I tried changing the channel on the 2.4 Gig band to i, 6 or 11 as I had seen on another forum but it did not help.

I have also heard that one can set up the SONOS network on a separate wifi network, but I don’t know how to use the SONOS app since all my devices are on the main home wifi network.

Thanks for any ideas!

I am using 2 SONOS Play 5 Gen 1 and 1 Play 5 Gen 1.

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Airgetlam

So you have 3 PLAY:5 gen 1s? That means you’re using S1 since they won’t connect to S2 at all. That would be reserved for the PLAY:5 gen 2 or the Sonos Fives.

The way to run SonosNet, the Sonos network, is to connect one of those speakers to your router with an ethernet cable. Barring the ability to connect one of the speakers, you could use a Sonos BOOST to do the same functionality , but why pay for one if you can use one of your speakers? I would not recommend the use of the Sonos BRIDGE at this point, it’s just too old tech, and prone to power supply issues at this age.

This removes the Sonos from your wifi connection, and you likely won’t see that error any longer.

Bruce

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fswartzAuthor

Contributor I

I have 2 Play 5 Gen 1 set up as a stereo pair, and one Play 5 Gen 2 in another room. They had been working well but on the same S1 system but the Fios diagnostic app notified me of the Sonos system slowing down my wifi. I only used the S1 app since it doesn’t support the Gen 1 Play 5 units.

Airgetlam

Ah, your earlier post had you with all gen 1 PLAY:5s, but it’s not significant, since you’re using S1 for all three devices. Follow the instructions in my last post, you should be able to remove them all from your wifi network per se. Just remember to go in and remove the wifi information in the controller as well, and it will all work on SonosNet for you.

There’s a very slight possibility that in order to get them to switch from Wifi to a wired (SonosNet) situation, you may need to power cycle them. Worth reading the wired and wireless modes FAQ.

Bruce

jgatie

I have 2 Play 5 Gen 1 set up as a stereo pair, and one Play 5 Gen 2 in another room. They had been working well but on the same S1 system but the Fios diagnostic app notified me of the Sonos system slowing down my wifi. I only used the S1 app since it doesn’t support the Gen 1 Play 5 units.

The Play:5 Gen 1 predates your modern WiFi router by a over decade and a half. Of course the Fios diagnostic is going to say it is slowing down the WiFi, it’s running on a standard from 2007! As was stated, the only way to get your old equipment off of your modern WiFi is to wire one of them or a Boost to an Ethernet port on your router.

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fswartzAuthor

Contributor I

Can I connect one to a Wi-Fi extender? The router is not near any of my speakers.

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fswartzAuthor

Contributor I

Would a Boost do the same thing?

jgatie

Can I connect one to a Wi-Fi extender? The router is not near any of my speakers.

No. Buy a Boost and connect that to your router.

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fswartzAuthor

Contributor I

Thanks!

T

Traveller

In an earlier time, indeed even now, passive speakers would be easily expected to last 16ish years. But Gen 1s are NOT passive! It is in many ways remarkable that 2007 tech is still viable, and supported by Sonos. Maybe the Eras will still be around in 2039, who knows! 😊

Richard

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fswartzAuthor

Contributor I

I just saw somebody selling a new Boost because “it doesn’t work with the S1 system.”
If that’s true it won’t help me since my Gen 1 Play 5 speakers can only use S1.

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