Question

Using Sonos through Cisco Umbrella Web Content Cloud Service

  • 21 January 2018
  • 2 replies
  • 556 views

Unable to use Sonos Player with Cisco Umbrella Roaming Client

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2 replies

We have a Windows 10 Pro 64Bit. The Sonos was playing fine until we enabled our Web Content Filtering (Whitelist Only Browsing) using Cisco Umbrella. We have run the following Domains through Webpagetest.org:

1) sonos.com
2) spotify.com
3) pandora.com

Updated the Whitelist to include:

a. 51 Domain Requests for sonos
b. 42 Domain Requests for spotify
c. 30 Domain Requests for panodra

Yet, the Sonos app still does not stream music. Does sonos have a list of the Domains and subsequent requested domains to stream through the Sonos App?

Our Diagnostics Number/ID: 8389070

Please advise.....
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Sonos does have lots of stuff hosted in AWS... not sure about Spotify and Pandora... if there's some kind of "learning mode" you could enable for your Sonos IP address(es) - something where you can see what's being requested but nothing is being blocked - that might identify more domains/hostnames to permit through... could also be different ports needed... I think Spotify can use some unusual port numbers at times; I think Pandora is all HTTP/S though.