Skip to main content
Question

unable to pair Sonos One SL speakers

  • October 23, 2020
  • 9 replies
  • 256 views

Just bought new SL one speaker to pair with identical existing one. Simply can’t do it . 
Help?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

9 replies

Ken_Griffiths

Assuming you have added the One SL’s to the same Sonos Household, see if this link assists…

https://support.sonos.com/s/article/1066


Airgetlam
  • October 23, 2020

Or, if you prefer for both speakers to be mono, you could:

https://support.sonos.com/s/article/3391


  • Author
  • Contributor I
  • October 23, 2020

Hi I’ve followed the instructions in the App when I get to ‘set up stereo pair’ that option isn’t highlighted snd I can’t select it


Ken_Griffiths

Hi I’ve followed the instructions in the App when I get to ‘set up stereo pair’ that option isn’t highlighted snd I can’t select it

I’m just wondering if you may have the older Play: 1 (rather than a Sonos One) and a Sonos One SL? - just checking, because if that’s the case, you cannot stereo pair those?


Ken_Griffiths

If that is not the case and it’s definitely a Sonos One, then I would also check to see what firmware version the speakers are running in ‘Settings/System/About My Sonos’ and maybe check the Sonos App again for any device updates.


  • Author
  • Contributor I
  • October 23, 2020

They are definitely both Sonos one SL as I’ve checked receipts for both purchases- bought the first one a few months ago from Richer sounds and simply ordered a repeat purchase a few days ago. That did cross my mind though. 


  • Author
  • Contributor I
  • October 23, 2020

Thanks for this.

I’ll spend tomorrow morning figuring it out and also double checking that the speakers are indeed compatible. 
cheers 


Ken_Griffiths

The ‘about my sonos’ should confirm they are the same type of speaker - I think checking for updates and ensuring both are running the exact same firmware might resolve the matter.🤞


  • Author
  • Contributor I
  • October 23, 2020

I’ll try that first thing. 
cheers