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Joe12345
Contributor I
October 23, 2020
Question

unable to pair Sonos One SL speakers

Just bought new SL one speaker to pair with identical existing one. Simply can’t do it . 
Help?

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9 replies

Ken_Griffiths
Ken_Griffiths
October 23, 2020

Assuming you have added the One SL’s to the same Sonos Household, see if this link assists…

https://support.sonos.com/s/article/1066

    Airgetlam
    Airgetlam
    October 23, 2020

    Or, if you prefer for both speakers to be mono, you could:

    https://support.sonos.com/s/article/3391

    Bruce
    Joe12345Author
    Contributor I
    October 23, 2020

    Hi I’ve followed the instructions in the App when I get to ‘set up stereo pair’ that option isn’t highlighted snd I can’t select it

    Ken_Griffiths
    Ken_Griffiths
    October 23, 2020

    Hi I’ve followed the instructions in the App when I get to ‘set up stereo pair’ that option isn’t highlighted snd I can’t select it

    I’m just wondering if you may have the older Play: 1 (rather than a Sonos One) and a Sonos One SL? - just checking, because if that’s the case, you cannot stereo pair those?

      Ken_Griffiths
      Ken_Griffiths
      October 23, 2020

      If that is not the case and it’s definitely a Sonos One, then I would also check to see what firmware version the speakers are running in ‘Settings/System/About My Sonos’ and maybe check the Sonos App again for any device updates.

      Joe12345Author
      Contributor I
      October 23, 2020

      They are definitely both Sonos one SL as I’ve checked receipts for both purchases- bought the first one a few months ago from Richer sounds and simply ordered a repeat purchase a few days ago. That did cross my mind though. 

        Joe12345Author
        Contributor I
        October 23, 2020

        Thanks for this.

        I’ll spend tomorrow morning figuring it out and also double checking that the speakers are indeed compatible. 
        cheers 

        Ken_Griffiths
        Ken_Griffiths
        October 23, 2020

        The ‘about my sonos’ should confirm they are the same type of speaker - I think checking for updates and ensuring both are running the exact same firmware might resolve the matter.🤞

        Joe12345Author
        Contributor I
        October 23, 2020

        I’ll try that first thing. 
        cheers 

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