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Contributor I
Oct 7, 2017 12:09 PM UTC

track summary / count missing after latest (alexa) update

Hi there, I'm a user who has been routinely pushing the 65000 track limit in my library, so I am used to checking my stats. yesterday i updated the software on my 4 players and controllers, computers, etc. I can no longer see the track summary / count when i visit http://nnn.nnn.nnn.nnn:1400/support/review , it's just missing, all i see is:

Kid's Room (RINCON_000E5875893601400)

Zone Player Info
Zone Players
Media Servers
DNS Cache
Ethernet Ports
Ethernet Ports Statistics
Accounts
/VERSION
/etc/resolv.conf
/proc/ath_rincon/status
/proc/ath_rincon/phyerr
/proc/ath_rincon/nf
/proc/ath_rincon/station
/sbin/ifconfig
/usr/bin/uptime
/usr/sbin/brctl showstp br0

Kitchen (RINCON_B8E937D68DEC01400)
Master Bedroom (RINCON_000E5870413601400)
Living Room (RINCON_000E5820311801400)
Network Matrix

I've been into all these options and it just seems to have been removed.

Any ideas?
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2 replies

Lyricist II
Jan 9, 2018 3:00 AM UTC
Hi there, I'm a user who has been routinely pushing the 65000 track limit in my library, so I am used to checking my stats. yesterday i updated the software on my 4 players and controllers, computers, etc. I can no longer see the track summary / count when i visit http://nnn.nnn.nnn.nnn:1400/support/review , it's just missing, all i see is:

Kid's Room (RINCON_000E5875893601400)

Zone Player Info
Zone Players
Media Servers
DNS Cache
Ethernet Ports
Ethernet Ports Statistics
Accounts
/VERSION
/etc/resolv.conf
/proc/ath_rincon/status
/proc/ath_rincon/phyerr
/proc/ath_rincon/nf
/proc/ath_rincon/station
/sbin/ifconfig
/usr/bin/uptime
/usr/sbin/brctl showstp br0

Kitchen (RINCON_B8E937D68DEC01400)
Master Bedroom (RINCON_000E5870413601400)
Living Room (RINCON_000E5820311801400)
Network Matrix

I've been into all these options and it just seems to have been removed.

Any ideas?


did you ever get anywhere with this? Is this option gone for the track summary?
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Contributor II
Jan 10, 2018 6:33 AM UTC
Yep. Sonos answered my same question over email, advised me to contact them with issues. Haven’t done that yet.
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