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tloden
Avid Contributor I
November 15, 2017

Stop Sonos phoning home

I think I have all the stops to prevent Sonos from phoning home. Here's what I have configured on my wireless router:
- Block all internet access from Play:*, Connect & Amp
- Block all traffic from my music server PC to 104.97.121.120 (sonos.com)
What am I missing?

(oops: looks like Pandora may go through sonos.com - is that correct?)
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    15 replies

    Trending Lyricist I
    February 17, 2019
    If you're that bothered about theoretical risks why use Sonos? Why not just get a radio, CD player, mp3 player and be done?

    Why buy a system that requires internet connectivity to function properly and then worry endlessly about theoretical risks?

    I'm with MikeV and jgatie. There are real risks we all face and sensible precautions we all should take. Doing what the OP is doing is literally a waste of time, effort and emotional worry.


    Yeah... whatever. I paid a good price for a wireless audio audio system. I bought it in a store. There is nothing on the box stating it's going to constantly ping metrics home AFTER I disable metrics in the app, on all the devices and everywhere.

    I'll just block the metrics address, but when you guys tell people to "get a radio" - that's the epitome of hilarity to someone like me... if I turn off data collection, then data collection should be off. Not constantly pinging home more often than even Google's services and browsing on my desktop computers... the app is closed and it's pinging home every minute... It is THE MOST blocked call home on my network - even with data collection turned off.

    It's not psychosis or paranoia - it's wrong. I'm entitled to question why the heck it's doing it.


    I am with you on this. Whilst loving my Sonos I also have decided to block it calling home. In the last 16 hours it has been blocked 3000 times from hitting msmetrics.ws.sonos.com

    That just isn't normal.
    Smilja
    February 17, 2019
    I am with you on this. Whilst loving my Sonos I also have decided to block it calling home. In the last 16 hours it has been blocked 3000 times from hitting msmetrics.ws.sonos.com

    That just isn't normal.

    If you've subscribed to a music service it will probably stop to work on Sonos.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Trending Lyricist I
    February 17, 2019
    I am with you on this. Whilst loving my Sonos I also have decided to block it calling home. In the last 16 hours it has been blocked 3000 times from hitting msmetrics.ws.sonos.com

    That just isn't normal.

    If you've subscribed to a music service it will probably stop to work on Sonos.


    nope, all works perfectly fine.
    passopp
    February 18, 2019

    If you've subscribed to a music service it will probably stop to work on Sonos.


    Nah, online sources are definitely not affected. I count 27 added streaming services listed in my Sonos app, all those I tested are playing fine with most of Sonos sub domains being permanently blocked on my router. You might experience issues submitting system diagnostics though, but this can be avoided by simply de-activating the filter temporarily.
    Lyricist II
    February 24, 2019
    Was browsing one of my network monitors and came across "msmetrics.ws.sonos.com" as frequently blocked. I did a quick search and found it was associated with Sonos and non-malicious. During my search I came across this thread. I thought it was worth contribution.

    Consider... Sonos speakers and software are frequently updated and the do not charge you any ongoing service fees. They develope and maintain in a constantly changing environment and manage to keep even some of their earliest devices relevant. Gathering data on how their customers use the speakers, controllers, services and sources seems like a good way to provide the customer a better experience.
    Sonos in every room... It is like wearing headphones made of air.