Contributor I

Spotify skipping in the middle of songs

6 replies
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763076029 Spotify music skips to next song before it ends

Spotify issues

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Edward R

Retired Sonos Staff

Hi, Nic_Bon. Thanks for posting your query. Can you please try logging into your router and changing its operating channel to 6? It is currently occupying a channel writhe with interference. Let us know how you go. Thank you in advance.

Try searching our articles for help with your question: https://www.sonos.com/en/support

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Nic_BonAuthor

Contributor I

made the switch, and now it appears that it will only work if it is wired. even though the wireless setup through the app appeared to be successful.

Edward R

Retired Sonos Staff

Seems that channel is suffering from interference as well. I'd recommend trying a couple of others. Could you submit diagnostics for each? Thanks in advance.

Try searching our articles for help with your question: https://www.sonos.com/en/support

N

Nic_BonAuthor

Contributor I

i tried channel 1,2, 9 and now i am not even able to see any networks when i try and do the wireless set up....164828378

Edward R

Retired Sonos Staff

Something isn't right. For this issue, I think it might be best that you get in touch with our support team via telephone. They will be able to provide further advice with regards to your issue. Many thanks, we look forward to hearing from you.

Try searching our articles for help with your question: https://www.sonos.com/en/support

jrmclaughlin

Lyricist III

Try using a sonos boost, or switching to compressed sound quality. Also, move the speakers and the boost or or router away (just a few inches) from any obstructions. On uncompressed I still get interference when using vacuum and walking between the speakers.

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