Contributor I

Sonos System unstable

11 replies
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Hi all,

I will need your help with this, My Client has sonos system in his restaurant and he is facing some issue. According to him, sometimes some player will stop playing music and came back after awhile, will say is unstable. (Drop)

Sonos Player we have:

8x Play5 Gen 2, 5x Play3, 1x Boost, 1x Connect

We are using TP-Link Deco mesh system, Wifi Coverage no issue at all.

Connection:

Connect is wired to the Main Deco and a Sonos Five is wired to a Deco Satellite. Boost is being use expand/extend the Sonosnet

Below is the matrix table which i don really understand and know how to read.

He intend to add 2 more Sonos 5 for outdoor area which there is no lan point. Can i get another boost to expand/extend the Sonosnet to the outdoor area? will it work?

Submitted my diagnostics: 32120121

Hope anyone with the knowledge can guide me. Thank you in advance.

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buzz

Grand Maestro

While I have no personal experience with Orbi, it seems like a decent consumer level system. A concern that I have is that the access points are table top units, but there may be some ceiling or wall mount options that I’m not familiar with. Ceiling or wall mount will result in better wireless coverage. An obvious advantage is that the access points will be above office clutter and the crowd of water bags (humans) when the restaurant is full. In any case, since you are running wires for the SONOS units, wire the access points too.

Ubiquiti products are tilted toward enterprise deployment. Consumer level products try to hide all of the messy networking details in order to appear “easy”. Ubiquiti exposes these details. This is both good and bad. Good that network administrators have great control, bad because there are lots of options to intimidate the inexperienced. Ubiquiti offers wall and ceiling mount units that are powered over the Ethernet wiring-- eliminating little dramas caused by scattered modular power supplies becoming unplugged.

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