Sonos System

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Hello Hoping someone can help.

I recently upgraded my sound system from BOSE to SONOS. I have a Sonos ARC a Sonos Sub and 3 Sonos Amps.

AMP 1 - Connected to my Bose rear channel speakers for surround (didn't want to rewire)

AMP 2 - Connected to BOSE 251 in my backyard

AMP 3 - Connected to BOSE Freespace speakers by my pool

all 3 of these sources work great individually or together.

so here’s my question - I just bought a MOVE 2 so I could have the flexibility to move sound around. I see it on my system In the SONOS app, but I can't play the same music. Did I do something wrong? or is this not possible? if not possible, why? and what can I replace the MOVE with to make it work?

Thanks

Anthony D

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Ken_GriffithsAnswer

@Poppa

Have you checked to make sure that your devices are all on the latest Sonos firmware update - check the ‘About Your System’ device list in the App and check for any updates.

Try starting with the playing room (Amp or Arc) as the group-coordinator - Also try grouping things the other way around. Consider rebooting your local network and see if that resolves the issue. I would ensure too that all products and controller are connecting to the same WiFi access point (router) only (that’s if you have other AP’s).

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MoPac

Headliner III

Look at what Ken suggested. In the app Settings (gear icon) - Manage - About Your System. Scroll down and see if all your devices have Version: 16.3.1 etc.

P

PoppaAuthor

Contributor I

Hey Mopac and Ken. It looks like that worked. I am able to play everywhere. I guess I just need to update software. Thank you for your help.

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