Contributor I

Answered

Sonos s1 app & S2

14 replies
435 views

HI,

just got a sub mini, but not compatible with S1 app, i am trying to use the S2 app, but cannot setup anything, keep asking to downgrade to S1 cause some product are not compatible with S2, but the sub is not compatible with S1
Can i upgrade S1 to S2 ? very confusing

THanks

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Ken_GriffithsAnswer

You could, for example, power off your Play:5 (gen1) and Bridge and wire the Play:1 to your router in place of the Bridge - once the Beam is showing in the S1 App alongside your Play:1 it should allow to upgrade both to S2 and then add your sub-mini to that setup.

Once the S2 setup is complete and all sorted, I would then personally opt to factory reset the Bridge and Play:5 and setup both as a new S1 Sonos Household and that will ensure each system has a different Sonos ID … it means starting the S1 system as though it’s a new setup.

Your S2 setup will keep your current settings/playlists/services etc.

Both can use the exact same Sonos account/credentials.

Ken_Griffiths

The S1/S2 compatibility for all sonos products is shown here on this support page…

https://support.sonos.com/en-us/article/sonos-s2-compatibility

Ken_Griffiths

@youlookfunny,

The Beam (gen2) and Sub-Mini (as listed in your online profile) are S2 compatible.

The Play:5 (gen1) is S1 compatible only.

The Play:1 can be used on either S1 or S2.

Hope that assists and just to say there are no issues to run both S1/S2 systems side-by-side on the same local WiFi/network subnet, if that’s what you are perhaps considering.

Y

youlookfunnyAuthor

Contributor I

Thanks, if i have (i think) the Beam 1, how to set up the sub mini? as S2 doesn't see the Beam

Under S1, my only item not compatible with S2 are the Bridge & Play 5

Do i need to reset the Beam ? very confused

jgatie

See this link:

https://support.sonos.com/en-us/article/update-from-s1-to-s2

Y

youlookfunnyAuthor

Contributor I

Thanks, but if i run S2 updates, it's up to date.

When i run S1 compatibility - see pic

Sorry if i am being thick

Ken_Griffiths

Thanks, if i have (i think) the Beam 1, how to set up the sub mini? as S2 doesn't see the Beam

Under S1, my only item not compatible with S2 are the Bridge & Play 5

Do i need to reset the Beam ? very confused

Your profile shows Beam gen2, but if it’s gen1 then not to worry as that can be used with S2. The only products that can’t is the Play:5 (gen1) and the Bridge you mention, they are both S1 App only. So you are referring to things the wrong way around..

S1 = Bridge/Play:5 (gen1)

S2 = Beam (gen1)/Play:1/Sub-Mini.

Ken_Griffiths

Note too that the Play:1 can be used under the S1 system if you prefer that.. personally I would move it over to S2 for the additional features that system provides.

Y

youlookfunnyAuthor

Contributor I

how to move Play 1 & Bean (gen1) to S2? S2 app doesn't find any speakers

All i want is to connect the Beam to S2 so i can use the sub mini, has it stand, i want to return the sub.
the play 5 doesn't really get use, so i am fine with that.

Ken_GriffithsAnswer

You could, for example, power off your Play:5 (gen1) and Bridge and wire the Play:1 to your router in place of the Bridge - once the Beam is showing in the S1 App alongside your Play:1 it should allow to upgrade both to S2 and then add your sub-mini to that setup.

Once the S2 setup is complete and all sorted, I would then personally opt to factory reset the Bridge and Play:5 and setup both as a new S1 Sonos Household and that will ensure each system has a different Sonos ID … it means starting the S1 system as though it’s a new setup.

Your S2 setup will keep your current settings/playlists/services etc.

Both can use the exact same Sonos account/credentials.

Y

youlookfunnyAuthor

Contributor I

Thanks, start making sense, Can i put back the Play 1 back to is original place after setup? or does it have to be plug to the router ?

Thanks

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