Answered

Sonos Play and Sonos S2 app

8 months ago
13 August 2023
2 replies
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MGrimen
Contributor I
1 reply

I have installed the Sonos S2 app and connected my Amp, that works fine. But then I try to connect my Play 5, and I’m told I need to use the S1 app.

So I download the S1 app, and run factory reset on the Play 5. The app (S1) now detects the Play 5, but tells me both systems (Play 5 and Amp) can be controlled by the S2 app, but it needs an update..

Next I open the S2 app, and try to add the Play 5, and I’m told the Play 5 can only be controlled by the S1 app.

This seems like a “catch 22” situation. I need to update the Play 5 to connect to one of the apps, but I can’t connect before I’ve updated it.

Any advice?

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Best answer by ratty 13 August 2023, 15:34

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