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Question

sonos five wifi configuration page is empty

  • June 1, 2024
  • 4 replies
  • 73 views

The network config page IS empty!?

Cant add a wifi network to the system.

It was perfectly working for years.

Help I have no wifi working, 2 rooms have dead sonos five.

 

 

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4 replies

UKMedia
  • June 1, 2024

Can you look in System Settings (via the cog wheel in the top right hand corner), then Manage>Network>Manage Network


Stanley_4
  • Lead Maestro
  • June 1, 2024

My manage page is also blank on the current release.

What happened to the original WiFi settings?

If you just switched to a new router, SSID and password you can just go back and use the old SSID and password on the router and Sonos should pick it up.


  • Author
  • Contributor I
  • June 2, 2024

UKMedia, the empty screenshot from my previous message Comes exactly from the path you describe.

 

I didnt change my router or network. Wifi stop working progressively on each sonos five, and now only those with ethernet are working.

 

Terribly frustating, it worked for years.


UKMedia
  • June 3, 2024

I think that you'll need to call Sonos support in that case.