Hello.
I own:
1x One. In room a.
1x Arc in room b
2x Era 100 in room c as stereo couple.
When I open the Sonos App in my iphone I see either room a and b, but not room c.
When I “kill” the App in the iphone and open it again, it shows me only room c, but not room a and b.
When I “kill” the App again and open it again, it shows again room and b only.
This means I can switch what I see every time I kill and restart the App. But I never see all rooms with all devices at once.
Any idea?
What I really want to do is to add the 2x Eras and the Arc in one room, but this is not possible due to the problem. I never see them together. I also don´t see them together when I put them in the same room on the app.
Additional info:
All rooms can be seen at the same time by my Apple Macbook. Also, all devices are visble at the Alexa App.
As Access Point and Router I use a Unify Dream Router. I already rebooted this router while the Sonos devices where unplugged and re-plugged them one after the other.
Also, the router shows all devices with their IP adresses. Everything looks normal to me.
Also, I changes some WLAN/WiFi settings in the Unify App like band steering and multicast. All without success.
Any ideas?
Thanks!