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denverwinks
Contributor I
April 8, 2019

Sonos and Plex Broken Again!

Hi Sonos,

Why is it that Plex always fails for me?

I was listening to my music for 2 days without problem and today with no changes made, it stopped working.

My library is reachable from the internet and all my other devices.

I can see my Plex librarys and artwork in Sonos.

When I hit play, it attempts and then fails with unable to play 'SONG' - Unable to connect to Plex.

My workaround is to play my music via plex on my TV and use line in on Sonos. Kind of defeats the purpose of Sonos.

I have uploaded my logs under: 702102281.

Please assist. It shouldn't be this hard!
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    Misfit
    Enthusiast II
    April 23, 2019
    Doesn't reset contoller do the same? That was done several times before removing power.

    That's resetting the connection between controller (your phone) and Sonos.

    But not Sonos and your network, or Sonos and Plex.
      denverwinksAuthor
      Contributor I
      April 23, 2019
      Doesn't reset contoller do the same? That was done several times before removing power.

      That's resetting the connection between controller (your phone) and Sonos.

      But not Sonos and your network, or Sonos and Plex.

      Understood, thanks for the clarification.
        Misfit
        Enthusiast II
        April 23, 2019
        Yeah not a problem. The more you understand how everything communicates to each other, the easier it is to troubleshoot.

        And after all, when all else fails. Just reboot. 🙂
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