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Contributor II
August 17, 2024

s1 v s2 v current pos app

I have 6 connects here and 2 amps. I factory reset all of them. I Downloaded the s1 app and when it tries to set them up it says some of them run s2 sw and then wants to uograde me back to the pos app that doesn’t work. 
 

does anyone have a solution. This is a unfunny joke thats been played on me by sonos for 5 yrs now. 

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1 reply

almazri
Prodigy I
August 17, 2024

You need to use the new app to downgrade to S2 

see here

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-to-s1