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Avid Contributor I
September 7, 2012

Option to disable built-in WiFi, when Sonos is used as a single device.

There are certain users, who don't utilize multi-zone capabilities, since they've picked up just a single Sonos player - be it Connect or Play - for one-room music experience. Naturally, those users don't need to keep the built-in WiFi in always ON state. Please, consider adding an option to disable WiFi, when it is not required. This will reduce power consumption, interference with other wifi sources, and keep the environment clean and free of extra EMR.
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    76 replies

    Lyricist III
    February 16, 2016
    A few questions since finding real info is such a PITA. 1st I've found the config setups for the Cisco switches and router I tend to use and while it's again a PITA to have to worry about this crap and setting up the STP per port since you know patch cables never move but in the ideal world Sono's radio's should be turned off for any thing that isn't meant to be portable. My configs would be most amps or connects with decent 3rd party amps driving in wall speakers through out. I would prefer not using Sonos but the market seems to force AV guys and integrators down this path. I hate the idea I having anything in 2.4ghz spectrum other than my wi-fi gear and I don't what to worry about Sonos mucking things up so I want radios off unless I'm using wireless speakers for use on Patios or similar installs where fixed in place speaker aren't practical or ideal. So for those I'd use the houes wi-fi and everything else would be wired so here's a few questions:

    1, If wired and radios turned off would STP still be an issue on L2/L3 switches. I wouldn't think so since the wireless causes the bridge but.. ?
    2, When using speakers on wi-fi (not SonosNet) are they simply clients or will they act like APs and try to create a mesh and cause those STP issues?
    3, If wired and radios off and/or using a couple speaker on wi-fi (not SonosNet) will they discover each other or do they need SonosNet for the initial setup?
    4, How much broadcasting do these devices do, are the so chatty they should be on their own subnet, maybe just their own switch?

    Why after all this time why is it so hard to find proper install setups that AV integrators would want to use like all wired connect or amps with maybe a few speakers on wi-fi and what this does or doesn't means to your network for a wired, wi-fi, wired or wi-fi or the SonosNet setups? Why are people still buying these things, bringing them home and screwing up their networks due to the lack of proper disclosure.
    buzz
    Grand Maestro
    February 18, 2016
    VAV,

    You would probably be more comfortable with a RUSSOUND, URC, C4, or similar system and a couple Bluetooth, AudioEngine, or WiSa speakers for Patios.
    Lyricist III
    February 18, 2016
    I'm an AMX programmer/dealer so I know how to install a standard high end distributed system but the market has shifted and Sonos is perfectly capable of being deployed using multiple connect amps or just connects using high end amps. Sonos just makes it complicated when it doesn't have to be and even in simple systems that they were original designed for they're still notorious for destroying home's networks which is why they now have the wi-fi option but they still cause issues if the radiios are on and all devices are wired which they should be if there is no need to be portable and a wired connection is available. The notion that radios should be on regardless of being wired is ridiculous considering the polution in the 2.4ghz spectrum.
    jgatie
    February 18, 2016
    I'm an AMX programmer/dealer so I know how to install a standard high end distributed system but the market has shifted and Sonos is perfectly capable of being deployed using multiple connect amps or just connects using high end amps. Sonos just makes it complicated when it doesn't have to be and even in simple systems that they were original designed for they're still notorious for destroying home's networks which is why they now have the wi-fi option but they still cause issues if the radiios are on and all devices are wired which they should be if there is no need to be portable and a wired connection is available. The notion that radios should be on regardless of being wired is ridiculous considering the polution in the 2.4ghz spectrum.

    Nonsense. The "WiFi option" has been an undocumented feature for years, it is just unsupported because any competent installer should be able to implement STP correctly. And if "even in simple systems" Sonos was truly "notorious for destroying home's networks", you'd see a flood of these complaints here, instead of the few posts that 99.9% of the time end up being STP or duplicate IP problems.

    As to "the notion that radios should be on regardless of being wired is ridiculous considering the pollution in the 2.4ghz spectrum", when wired the "pollution" put out by Sonos devices is barely a trickle. There is no "pollution" at all. Your problem is your own, not Sonos'.
    Lyricist III
    February 18, 2016
    Most Sonos systems aren't installed by competent installers and most of those installing these systems have no idea what RF interference is or what channels are used or what can be done to avoid it. Most Sonos installer wouldn't be able to make the connections as to why their network isn't working right and most of these installers don't join forums to discuss their problems, they simply don't know the forums exists. As far as 99% of the problems reported here are STP or duplicate IPs, well there should be no duplicate IPs since simple systems are strictly DHCP and if the bulk is then an STP issue then that proves my point and that says nothing about Sonos being on the same RF channels as the home's wi-fi. 99% of these systems are being bought by home owners who don't know what they are doing and there's nothing on the box or in the set up to warn them so if they bring a Sonos home and put in a Boost or something else next to their access point, both on channel 6, well that's a problem that most home owner won't figure out and isn't readily recognizable. If they plug in multiple device to the wired network and a broadcast storm crashes their network well then they might make that connection, but maybe not. When someone calls with network issues the 1st thing I ask them now a days is "did anyone buy a Sonos system" and then if the answer is yes we can work to fix it. These people don't join the forum to complain. Yes, setting up STP isn't that complicated, if you're doing the install yourself and you're familiar with setting up your L2/L3 switches but how often do people by these things for Christmas or birthdays and plugged them into an active wall port and oops, they goes the network. I guess we could config every port with proper STP settings to be pro-active but why. By pollution I don't mean chatty products that broadcast non stop but the RF radiation itself that interferes with any other radio operating on the same channels. IMHO it is a Sonos problem not mine and your problem is something else entirely. 🙂
    ratty
    February 18, 2016
    there should be no duplicate IPs since simple systems are strictly DHCP

    Many consumer routers don't persist lease IP info across a reboot. When things don't work the customer's first reaction is often to do a router reset. You can work out what happens next.

    if the bulk is then an STP issue then that proves my point

    Very few issues are STP related. Most owners don't multiply wire, and most simple network devices are STP-transparent anyway.

    that says nothing about Sonos being on the same RF channels as the home's wi-fi.

    At setup Sonos will scan and try to choose the clearest SonosNet channel. Sometimes that is the WiFi channel.

    the RF radiation itself that interferes with any other radio operating on the same channels.

    It doesn't, unless there's a lot of traffic. In a fully wired system there'd be one STP packet per second on each blocked virtual tunnel, i.e. a tiny trickle.
    Prodigy II
    February 18, 2016
    I'm not a competent Sonos installer but I am able to read instructions. Set up is a piece of cake especially if you avoid overlaying what you think should happen.
    jgatie
    February 18, 2016
    I'll add to ratty's short but more than sufficient retort by saying if one is going to be in the business of installing multi-room networked streaming systems, I would think it a prerequisite to be competent in basic network configuration. At the very least they should be able to do consumer level adjustments like changing conflicting channels, reserving IP addresses, or configuring a few STP toggles. If one is not capable of doing this, they shouldn't be in the business of installing multi-room networked streaming systems.

    And at the risk of restating the obvious, the bulk of the problems are IP conflicts. If my 99.9% number is used, I'd estimate 99.8% are conflicts, and .1% are STP. In fact, my personal theory is the "WiFi option" was probably put in place for the odd whackadoodle who is afraid of "all 'dem radio waves running through my body when I'm sleepin'", rather than any fear of STP configuration.
    Lyricist III
    February 18, 2016
    The RF interference of which I speak has nothing to do with broadcast beacons to discover players, etc which send out small bursts of data every 30 seconds or so but the RF carrier wave that carries those packets. With wi-fi these carrier waves radiate 24/7 unless Sonos does something different when operating on SonosNet but I would suspect the radios would have to be on at full power 24/7 to transmit data on demand. These carrier wave which usually operate on channels 1,6,11 for SonosNet are the same used for wi-fi so even if there are no clients on the network and you have a SonosNet and a wi-fi AP operating on the same channel they will interfere and how close they are determines how much they will interfere and then where in relation to those radios a client is. As far as being competent to install multi room streaming devices, well that's basically what Sonos is doing but their installers are the general untrained public and they shouldn't have to be able make network adjustment and definitely shouldn't have to tweak STP setting should they have equipment installed professionally that wasn't bought off the shelf from Best Buy. Again for most folks it shouldn't be a problem since most installations have just one low grade wi-fi router supplied by their ISP or one they buy from Best Buy but the homes I deal with all have at least 3 APs, usually Pakedge W7s, so when someone comes home with a Sonos it's not a piece of cake if it's put adjacent to an AP on the same channel. If they buy a couple and install on connected wall ports well that's an immediate call for help and again my 1st question will be "did you buy a Sonos". I would normally follow with, "throw it out" but I'm trying to be tolerant and accommodating. 🙂 Now since I don't want radios on radiating carrier waves 24/7 that don't need to be on when devices are wired since they will, regardless of what you guys say, interfere I just asked a few questions to learn more about this product. Well I guess there's always HEOS, they don't have any of these issues since they work with your network not against it. 🙂
    jgatie
    February 18, 2016
    One word: Paragraphs.

    And if the worst thing you have to do today is get paid $100 for telling someone to move their Sonos Boost away from their router, I can understand why you would be so upset. I can't wait to see your solution when someone decides to binge watch House of Cards in HD on the WiFi TV and New Direction starts dropping out on the Denon HEOS in the daughter's room. I'm sure they will be quite pleased about Denon's ability to "work with your network not against it" then. 😃