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Need help with Untangle firewall compatibilty + Sonos Beam Gen 2

  • June 27, 2022
  • 1 reply
  • 106 views
D

As above.

I am not sure if anybody here use Untangle firewall but there seems to be a problem with Multicast traffic from the Beam. I can see the Beam issued with my assigned static IP but other than that, it doesnt to be able to setup properly.

Any ideas to solve it?

Best answer by Corry P

Hi @DarthGW 

Thanks for your post!

I’m not sure I understand - where is the firewall? If on a computer, you can’t set up Sonos on the PC/Mac app anyway, so that wouldn’t matter. If the firewall is on your phone, then I can only recommend turning it off. Likewise if the firewall is installed as a device on your network - it’s presumably deciding to block certain traffic. Alternatively, reconfigure the firewall - this Configure your firewall to work with Sonos page may be of help.

I hope this helps.

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1 reply

Corry P
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  • Corry P
  • Sonos Staff
  • Answer
  • June 28, 2022

Hi @DarthGW 

Thanks for your post!

I’m not sure I understand - where is the firewall? If on a computer, you can’t set up Sonos on the PC/Mac app anyway, so that wouldn’t matter. If the firewall is on your phone, then I can only recommend turning it off. Likewise if the firewall is installed as a device on your network - it’s presumably deciding to block certain traffic. Alternatively, reconfigure the firewall - this Configure your firewall to work with Sonos page may be of help.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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