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Enthusiast I
June 12, 2018
Answered

Is AirPlay 2 more sensitive to wireless interference?

When I play music directly to my Sonos speakers (using the Sonos app), I experience no drops. When I play using airplay 2 (to my sonos soundbar, which is then grouped in the Sonos app with my Play 1's), I experience no drops on music output from the playbar but intermittent (1-5 second long drops every minute) drops on some of my play 1's.

Is music played using AirPlay 2 more sensitive to wireless interference?
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Ryan S
Ryan SAnswer
Retired Sonos Staff
June 12, 2018
Hi Akiryzon, I'd like to get a bit more confirmation about what you're looking at there. Airplay 2 isn't available on Sonos just yet, we're working on it and it'll be available in July for certain Sonos players (Playbase, Play:5 gen2, Sonos One, and Sonos Beam). Are you sending your Airplay 2 signal to a TV or other compatible device, and from there the Playbar gets it over the optical input and is sending it to your other players?

In short, Airplay 2 relies pretty heavily on your iOS device's wireless connection, vs playing music using the Sonos app from anything other than (This iPhone). If the phone has a poor network connection, it could drop audio streaming off of it. If you'd like to submit a diagnostic from your Sonos system and reply back with your confirmation number we can take a look at if anything is acting up for you.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

17 replies

July 7, 2018
Looks like you had a clarification here with regards to what you were playing to. Getting back to your original question, I’m not sure I would count on the protocol change from AP1 to AP2 to magically improve.
It sounds like the variable here is your Apple TV may have a stronger WiFi connection. Are you able to check your router/AP to check the signal strength between the Apple TV and Sonos? It may even be on 5Ghz.
You could also hard wire any one of your Sonos speakers which will create its own mesh network.
The Apple TV and Sonos won't be communicating wirelessly

That comment does not really help does it? I was implying the difference in signal between the Sonos and access point with regards to the Apple TV and access point. Try to be more constructive.
Thanks for the advice. I'll try to be more helpful with the next 7000 posts. I am afraid I still don't know what point you are making, but you seemed to be implying wireless communication between ATV and Sonos, and I was pointing out that that was impossible. You may not have meant that, but it is what you said.
And the router will not be communicating with Sonos over 5GHz..
Contributor I
July 7, 2018
Looks like you had a clarification here with regards to what you were playing to. Getting back to your original question, I’m not sure I would count on the protocol change from AP1 to AP2 to magically improve.
It sounds like the variable here is your Apple TV may have a stronger WiFi connection. Are you able to check your router/AP to check the signal strength between the Apple TV and Sonos? It may even be on 5Ghz.
You could also hard wire any one of your Sonos speakers which will create its own mesh network.
The Apple TV and Sonos won't be communicating wirelessly

That comment does not really help does it? I was implying the difference in signal between the Sonos and access point with regards to the Apple TV and access point. Try to be more constructive.
Thanks for the advice. I'll try to be more helpful with the next 7000 posts. I am afraid I still don't know what point you are making, but you seemed to be implying wireless communication between ATV and Sonos, and I was pointing out that that was impossible. You may not have meant that, but it is what you said.
And the router will not be communicating with Sonos over 5GHz..

another rude unhelpful comment. The ATV can use 5Ghz, the Sonos does not, and this a possible explanation to the interference. Please go troll somewhere else. You may not realize it, but you’re literally bashing helpful ideas while contributing nothing yourself - probably hiding a true fundamental lack of understanding of the situation enough to help.
July 7, 2018
Lol. You need to learn to write without massive ambiguity. A correctly constructed sentence here and there would help.
jgatie
July 7, 2018
Someone lacks fundamental understanding, and it is not John B. He is correct. When playing ATV to a Playbar or other Sonos TV device, Sonos will not be using a wireless connection, so therefore there is no way for either signal to be "stronger". The ATV sends audio to the Playbar via optical, not WiFi, so when playing from the ATV source, the Playbar's WiFi signal is essentially non-existent.
July 7, 2018
Someone lacks fundamental understanding, and it is not John B. He is correct. When playing ATV to a Playbar or other Sonos TV device, Sonos will not be using a wireless connection, so therefore there is no way for either signal to be "stronger". The ATV sends audio to the Playbar via optical, not WiFi, so when playing from the ATV source, the Playbar's WiFi signal is essentially non-existent.Indeed. Everyone except @nuclearxp has grasped that this was never an interference issue, and that the title of the thread was mistaken. If anything, the issue is that Airplay 2 seems as unreliable as the original Airplay.
MikeV
July 7, 2018
If anything, the issue is that Airplay 2 seems as unreliable as the original Airplay.
Or the app being used to stream to the Apple TV isn't yet set up to use Airplay 2, so it's still using traditional Airplay. Apps need to be updated to support Airplay 2 also... just having devices and operating systems that support it doesn't mean it will be used for everything.

Some apps are already updated... many aren't.
The S in IOT stands for Security.
July 7, 2018
Fair comment. It is just one example for which there might be several explanations, none of them related to Sonos