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JoannadeTiddles
Trending Lyricist I
September 3, 2017
Answered

Help needed with connection address for external hard drive

Dear Sonos Hive Mind. My extensive music library is on an external Lacie hard drive which is attached to my Apple Time Capsule. This used to mean that I could access this library from any of my devices on my home network. However, I cannot work out how to get Sonos system to access this library. Please can someone help me work out what the file location address is that I need to put into Sonos? The info for my music library folder shows: afp://JKT's AirPort Time Capsule._afpovertcp._tcp.local/LaCie/iTunes but this address isn't acceptable to Sonos.
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JoannadeTiddlesAnswer
Trending Lyricist I
September 6, 2017
Oh, hey, I fixed it!!!! I found on another thread that Sonos doesn't like the length of the name either and that I needed to rename my Time Capsule to something less than 15 characters, which I did - and BINGO. 🆒
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JoannadeTiddlesAuthor
Trending Lyricist I
September 4, 2017
So, I renamed my time capsule, removing punctuation and spaces. I tried the path suggested by Zebray. Again prompted for user name and password for the device. But which device? The LaCie drive or the Time Capsule? The LaCie drive never has had any user name or password, and I don't have a 'user name' for the Time Capsule, so I put in xYz_Airport_Time_Capsule as the user name and entered its usual password. Natch. Nothing doing.
JoannadeTiddlesAuthor
Trending Lyricist I
September 4, 2017
\\xYz_Airport_Time_Capsule\Lacie\ITunes = Sonos was unable to add the music folder
Zebray
Contributor I
September 6, 2017
Do you have a log in for the computer that uses the time capsule? If so, I would try the computer username and log in which presumably already has access/permissions to both the time cap and the USB drive. If this doesn't work, and as a test, I would create a share on your mac and place some music in it (like one album). With the computer booted up and on the network, I would use the network path to the share on the computer and your login credentials to the computer with Sonos and see if you are able to get that working. If so, then the problem is with the network share not Sonos. The next step I would try is to browse to the share from the mac and copy the network path (from the finder) and confirm that it is the same path you are using with Sonos.
JoannadeTiddlesAuthor
Trending Lyricist I
September 6, 2017
All my devices use the time capsule - it's my home network hub and backup device. This is so difficult - it reminds me of the old days when nothing used to speak to each other unless you did hefty tinkering.
JoannadeTiddlesAuthorAnswer
Trending Lyricist I
September 6, 2017
Oh, hey, I fixed it!!!! I found on another thread that Sonos doesn't like the length of the name either and that I needed to rename my Time Capsule to something less than 15 characters, which I did - and BINGO. 🆒
Zebray
Contributor I
September 6, 2017
Great! Happy listening!
JoannadeTiddlesAuthor
Trending Lyricist I
September 7, 2017
Yay! Now listening to music I've not been able to listen to all year. Thanks for getting me part of the way there Zebray!
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